Account Manager

TransPerfect•San Francisco, CA

2d•Onsite

About The Position

TransPerfect is an industry leader providing language, technology, and business support solutions to help organizations expand globally. The Life Sciences team specifically partners with pharmaceutical, biotechnology, medical device, and healthcare organizations to support their global communication needs across various critical business functions. The Account Manager – Life Sciences role is a hybrid sales position focused on growing existing client relationships and developing new business within the Life Sciences sector.

Requirements

Minimum Bachelor’s degree
Excellent English communication (written and verbal) skills
Proven sales life cycle experience - lead generation through business closing
Proven track record in achieving sales targets
Excellent problem-solving and analytical skills
Strong interpersonal skills
Effective time management skills

Responsibilities

Manage and develop relationships with existing Life Sciences clients, serving as a key point of contact and trusted business partner.
Identify opportunities to expand existing accounts by building relationships across departments, business units, and key stakeholders.
Prospect and develop new business within the pharmaceutical, biotechnology, medical device, and broader Life Sciences industries.
Research prospective clients and key decision-makers using various methods like LinkedIn, industry events, referrals, and market research.
Conduct consistent outbound activity, including cold calling, emailing, and networking, to generate new opportunities.
Build and maintain a strong pipeline of both new-logo opportunities and expansion opportunities within existing accounts.
Develop a strong understanding of each client's business, organizational structure, priorities, and potential needs across TransPerfect’s solutions.
Educate prospective and existing clients on TransPerfect’s Life Sciences capabilities, technology, workflows, pricing, and value proposition.
Negotiate rates, project scope, and deadlines with prospective and existing clients.
Partner closely with production and internal teams to ensure projects are delivered accurately, on time, and with exceptional service.
Consistently follow up with clients to ensure satisfaction while identifying opportunities for additional growth.
Stay informed on trends, key organizations, and developments across the Life Sciences industry.
Develop strategies to penetrate new accounts and expand TransPerfect’s presence within existing strategic accounts.
Meet and exceed individual revenue, account growth, and new business development goals.