Account Manager (Facilities Maintenance)

Modern Construction Services • Charlotte, NC

8d • Hybrid

About The Position

Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, cleaning, and emergency repairs. After an initial training period, this position does offer a hybrid-remote (work from home) schedule. In addition to the base salary, position offers an on-target bonus incentive.

Requirements

• Experience managing work orders for various commercial property maintenance clients, including all interior and exterior trades, plumbing, electrical, general repairs.
• Excellent multitasking skills, work with a sense of urgency, be detail oriented, with experience managing vendors, quoting, quality control, scheduling, consistent communication and team player.
• Basic familiarity with construction trades and repairs.
• Experience managing multiple clients with multi-site work-orders and projects.
• Familiarity with a facility work order management system (ie., Fexa, Corrigo, ServiceChannel, Yardi, Job Nimbus).
• Able to self-manage and make efficient use of time, meet deadlines.
• Experience managing project budgets and schedules.
• Excellent communication skills.
• Ability to participate in on-call rotation.
• Ability to plan, organize and manage vendors, direct labor and subcontractors.
• Positive, collaborative attitude.
• Proficiency using computers and software to include MS Office products, Outlook, Excel.
• Ability to pass MCS pre-screening employment policies (background, drug test).
• Ability to learn and follow company policies and protocols.

Responsibilities

• Overall work order management, support and administration of multiple commercial clients nationwide.
• Communicate schedules, provide daily/weekly updates and reports.
• Vendor and subcontractor management.
• Ensure proper safety protocols are followed, manage change orders.
• Manage project resources to meet deadlines.
• Ensure proper profit margins are attained.

Benefits

• On-target bonus incentive
• Quarterly bonus incentive program
• Annual profit sharing
• Medical, vision, and dental
• Flexible Spending Account (FSA)
• Health Saving Account (HSA)
• Employer-paid Basic Term Life Insurance
• Short- and Long-term disability insurance
• Voluntary supplemental life insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed