Facilities & Maintenance Manager

Special Service for Groups- HOPICS•Los Angeles, CA

1d•Hybrid

About The Position

Under the supervision of the Senior Manager of Operations, the Interim Housing Facilities & Maintenance Manager is responsible for overseeing the physical condition, safety, and maintenance operations of all directly operated Interim Housing sites. This role ensures facilities remain safe, habitable, and operational by managing maintenance staff, coordinating vendors and contractors, and addressing structural and exterior repair needs. The position operates with a high level of independence while coordinating closely with operations leadership to ensure facilities support effective program delivery. The manager is accountable for maintaining organized, efficient, and safety-conscious maintenance systems across multiple sites.

Requirements

A minimum of 3-5 years of experience in facilities, property maintenance, building operations, or related field, including supervisory or lead responsibilities.
Verification of employment eligibility and successful background check.
Access to reliable transportation, a valid California Driver’s License, and proof of auto insurance are required.
TB test required (not more than three (3) months prior to or seven (7) days after date of hire; annual renewal required thereafter.
CPR and First Aid Certification required within 30 days of employment with the company.
Knowledge of building maintenance systems, exterior maintenance, and structural repair coordination.
Basic understanding of workplace safety practices relevant to maintenance environments.
Knowledge of work order systems and maintenance tracking processes.
Strong organizational and problem-solving skills.
Ability to manage multiple sites and competing priorities effectively.
Effective staff supervision and team leadership skills.
Vendor coordination and project management abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook) or similar systems.
Ability to work independently while coordinating across multiple departments.
Ability to assess facility conditions and make sound maintenance decisions.
Ability to enforce standards and accountability among staff and vendors.
Ability to communicate clearly with internal and external stakeholders.

Nice To Haves

OSHA 10/30 or similar safety training (preferred but not required).
Experience in interim housing, shelters, or supportive housing environments.
Experience supporting capital improvement or large-scale repair projects.
Bilingual skills.

Responsibilities

Own and oversee the physical condition and maintenance operations of all Interim Housing facilities across multiple sites.
Conduct regular site inspections to identify maintenance needs, safety hazards, and deferred repairs.
Manage and prioritize maintenance work orders to ensure timely and effective resolution.
Supervise Facilities Assistants (approximately 6–10 staff), including task assignment, performance management, and productivity oversight.
Ensure proper use, maintenance, and inventory of tools, equipment, and supplies.
Coordinate and oversee external vendors and contractors (e.g., landscaping, HVAC, structural, plumbing, electrical, and specialized cleaning services).
Coordinate with property owners to address owner-responsible repairs while ensuring Interim Housing responsibilities are completed in a timely and accountable manner.
Ensure vendor work is completed according to scope, quality standards, and site safety expectations.
Maintain facilities in compliance with habitability, safety, and operational standards.
Incorporate basic workplace safety practices into daily operations, including: Promoting safe work practices and use of appropriate protective equipment, Identifying and addressing common hazards (e.g., slips, electrical risks, equipment use), Ensuring staff receive applicable safety training related to maintenance work.
Maintain documentation related to maintenance activities, inspections, and repairs.
Support inspections (insurance, safety, habitability) and address facility-related findings.
Oversee the facilities component of unit turnover by identifying, prioritizing, and completing repair needs; ensuring units meet physical readiness standards; and maintaining aligned communication with the Direct Service Manager to coordinate timelines and confirm readiness for occupancy.
Develop and maintain organized, scalable maintenance systems, including work order tracking, preventive maintenance planning, and performance monitoring.
Identify, prioritize, and communicate capital improvement needs and long-term facility risks to support planning and investment decisions.
Collaborate with Direct Service, Portfolio & Compliance, and Security leadership on facility-related needs.
Promotes a culture of accountability, professionalism, and pride among frontline staff.
Regular attendance required.
Maintain and uphold SSG HOPICS mission statement, values, policies, procedures, and principles.
Perform other duties as assigned by senior and executive leadership.