Account Manager

Superlanet•San Diego, CA

9d•Onsite

About The Position

At Superlanet, we are a clinician-led healthcare IT staffing firm that partners with hospitals and health systems across the United States. We are passionate about delivering high-quality talent solutions that support patient-centered care, clinical outcomes, and operational excellence. We are seeking an Account Manager to support and grow client relationships across our portfolio. This is a direct-hire, on-site position located in San Diego, CA. This role will serve as a strategic liaison between Superlanet, our healthcare clients, and internal recruiting teams to ensure the successful delivery of talent solutions across Epic and other IT-related initiatives. The ideal candidate brings strong communication skills, a proactive mindset, and experience in recruiting, staffing, healthcare IT, or another client-facing environment. This is an excellent opportunity for someone looking to grow within healthcare IT consulting and strategic account management.

Requirements

1-5 years of experience in recruiting, staffing, account management, healthcare IT, or another client-facing role
Strong communication and relationship-building skills
Ability to manage multiple priorities in a fast-paced environment
Highly organized with strong attention to detail and follow-through
Proficiency with Microsoft Office, ATS/CRM systems, AI tools, and virtual communication platforms

Nice To Haves

Experience coordinating interviews, onboarding, or client deliverables preferred
Familiarity with healthcare IT, Epic, or hospital environments is a plus

Responsibilities

Build and maintain strong relationships with hospital and health system clients
Partner closely with recruiting teams to support active staffing initiatives and ensure timely candidate delivery
Coordinate interviews, client feedback, onboarding activities, and hiring logistics
Serve as a trusted point of contact for both clients and consultants throughout engagements
Conduct regular client check-ins to identify staffing needs, project updates, and growth opportunities
Support expansion efforts within existing accounts through relationship building and strategic communication
Track account activity, hiring progress, and client updates within internal systems
Collaborate with leadership on account strategy, delivery priorities, and operational improvements
Ensure a high level of customer service and responsiveness across all client interactions
Maintain awareness of healthcare IT industry trends, staffing market conditions, and client initiatives