Account Manager

Andromeda • Lockport, IL

20d • Hybrid

About The Position

We are seeking an IT professional with technical acumen, success in building relationships, and experience in solution selling to join our account management team. This role involves aspects of account relations and service advocacy, requiring a curious mind and confidence when speaking with C-Suite clients. The job involves conducting meetings with clients, collaborating with coworkers to create solutions, and presenting proposals. You will help our company create the annual IT roadmap for client companies by using questions and insight to help the client identify the issues that need to be on the roadmap. This is a hybrid working role, requiring two days a week in our Lockport office.

Requirements

• 5 years or more of IT service experience (MSP experience, not VAR experience)
• The ability to ask questions to guide a client through a discovery process
• Listening
• Patience
• Confidence
• Technical acumen
• Success in building relationships
• Experience in solution selling
• Curious mind
• Must be local to the southwest suburbs of Chicago

Nice To Haves

• Experience speaking with C-Suite clients

Responsibilities

• Conducting meetings with clients
• Collaborating with coworkers to create solutions
• Presenting the proposal to the clients
• Help our company create the annual IT roadmap for client companies
• Use questions and insight to help the client identify the issues that need to be on the roadmap

Benefits

• Blue Cross Blue Shield Health Insurance
• Dental Insurance
• Vision Insurance
• Optional 401K (Company matching up to 2%)
• Optional life and disability coverage
• Paid holidays, sick days, and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed