Account Manager
About The Position
The Account Manager for the Maintenance Department is responsible for the success of a portfolio of accounts. The role involves building strong client relationships, managing personnel, overseeing materials and equipment, and aligning work with budget goals. The Account Manager sets objectives, defines priorities, and establishes deadlines based on client expectations while working with teams to deliver excellent service. This position oversees landscape maintenance, enhancement, and irrigation projects for client properties, with a focus on quality, timelines, property appearance, and profitability. It also includes client communication and problem-solving, coordination with other Clean Scapes departments, budget and billing performance, team development, safety and regulatory compliance, and monitoring accounts receivable. This is a full-time, in-person W2 position in Houston, Texas, with some travel, up to 25%.
Requirements
- Excellent communication skills.
- Problem-solving abilities and a service-oriented approach.
- Desire to learn and grow.
- Ability to self-manage and set and achieve goals.
- Ability to work effectively with people from different backgrounds and at all levels of an organization.
- Strategic thinking and a client-centric mindset.
- Interpersonal skills to develop and maintain relationships at all levels of an organization.
- Understanding of financial statements.
Nice To Haves
- Experience in the commercial landscape industry.
Responsibilities
- Plan and oversee landscape maintenance, enhancement, and irrigation projects, ensuring work meets quality standards and client timelines.
- Provide excellent client service through proactive engagement, effective communication, relationship building, problem-solving, and follow-through.
- Coordinate with account managers, arbor managers, enhancement managers, crew leaders, and other departments to deliver high-quality service.
- Meet or exceed budget goals and complete billing and proposals in a timely manner.
- Support recruiting, training, and developing team members; manage personnel to achieve efficiency, safety, and productivity goals.
- Ensure work performed by the Account Manager and team members complies with safety standards and regulations.
- Monitor accounts receivable and ensure timely collection.
Benefits
- Competitive compensation plan.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
