Account Manager

FIRSTCALL MECHANICAL GROUP LLC•Orient Park, FL

176d•Hybrid

About The Position

We are seeking an Account Manager that will prepare and deliver presentations for commercial equipment and services to prospective customers. This position will report to the local Branch President and has the responsibility to the service and sales teams. Kenyon is a commercial HVAC services company based in Tampa, FL. Founded in 2001, Kenyon partnered with FirstCall Mechanical in 2024. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Requirements

Must have experience in the Commercial HVAC industry
Must have sales experience, preferably in HVAC Sales
Must have experience using Microsoft Office applications
Must possess an ability to build strong relationships with customers
Ability to express ideas clearly and confidently in meetings, calls, and presentations.
Understand client needs by attentively listening and responding appropriately.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to access client data, sales trends, and market conditions to identify opportunities.
Adapt strategies based on changing client needs or market conditions.
Think ahead to anticipate potential obstacles and proactively address them.

Responsibilities

Quote jobs and projects for accounts, and provide to customers in a timely manner
Answer questions from the customers about their systems and setup
Generate budgeted sales; manage mix and pricing to achieve margin goals and grow market share in assigned territory
Generate sales in assigned territory
Maintain productive relationships with existing customers
Presents his or herself in a professional and respectable manner to the customer and assists them with their HVAC needs
May need to assist the technicians in the field at certain times; Able to work on various types of HVAC equipment
May need to take supplies, tools, materials and such, to the field technicians when needed
Able to size duct and equipment and possess electrical knowledge for change-outs and installs and retrofits
Utilize SalesForce to keep updated records of customer history
Client Relationships Management – act as the primary point of contact for assigned clients
Revenue Growth & Retention – meet or exceed revenue targets and growth objectives
Strategic Planning & Business Development – develop account plans and strategies to drive client success

Benefits

Competitive Weekly Pay
Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
401(k) Retirement Savings Plan with a 5% match
Life Insurance
Short & Long-Term Disability
Up to 4 weeks of Paid Off
9 Paid Holidays + Veterans Day for Veterans
Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
Generous Referral Bonus of $2,500 per referral
Company vehicle or allowance
mobile phone or phone allowance
uniforms
work boot allowances