Account Manager
About The Position
Specialty Program Group partners with industry-leading specialty businesses to help them achieve their goals and optimize their operations. We offer access to capital, investment, deep carrier relationships, creative thinking, product development, and broad distribution, while allowing our businesses to maintain their unique essence. Specialty Program Group provides cutting-edge specialty expertise supported by transformative digital capabilities and sophisticated data and analytics. International Risk Solutions (ISR), operating in all 50 states, is one of the largest Marine intermediary insurance brokers and program managers in the US. We are committed to providing professional technical expertise and extensive market access to retail agents and brokers. While mainstream marine business is our primary focus, we also handle both full and participating lines in the US market for some of the world's largest marine accounts. We are marine insurance specialists, not surplus lines brokers. We are seeking a detail-oriented and proactive Marine Account Manager to join our team. The ideal candidate will possess a strong background in insurance account management, with expertise in marine policies, and exceptional organizational and client-facing skills. This role involves close collaboration with clients, underwriters, and internal teams to ensure outstanding service and smooth operations.
Requirements
- Strong administrative capabilities with emphasis on attention to detail.
- Exceptional ability to interface with clients.
- Team-oriented mindset with ability to collaborate effectively.
- Property & Casualty (P&C) license required.
- Experience in underwriting.
- Familiarity with policy endorsements and amendments.
- Knowledge of specialized insurance sectors (e.g., marine, property, casualty).
- Proficiency in insurance-specific software (e.g., AMS360) and Microsoft Office Suite (Excel, Word, Outlook).
- Ideally, knowledge of compliance and regulatory requirements.
- Data analysis and interpretation skills.
- Strong problem-solving abilities.
- Effective time management and multitasking.
- Excellent verbal and written communication skills.
- Adaptability to changing priorities and tasks.
- Ability to work independently while collaborating with a team.
- 5-7 years of relevant experience.
- Bachelor's degree (4-year degree).
Nice To Haves
- Marine industry experience preferred but not mandatory.
- Candidate would ideally be working in the Lynnfield, MA or Richmond, VA area to be able to work in a hybrid capacity but remote work is an option for the right candidate.
- Knowledge of marine policies and industry-specific terminology.
- Previous experience with underwriting or policy issuance in the marine sector.
Responsibilities
- Manage and maintain Agency Management files in AIM and ImageRight.
- Request and review loss runs.
- Handle renewal solicitations.
- Review insurance applications.
- Issue Certificates of Insurance.
- Process and review audits to ensure compliance with marine insurance policies.
- Prepare and complete additional insurance forms and process endorsements as required.
- Collaborate with agents/brokers, Insureds, and team.
- Manage new business inquiries from existing agency plant.
- Complete other insurance-related documents as needed.
- Stay informed of industry trends and regulations, with a focus on marine insurance.
Benefits
- health/dental/vision/life/disability insurance
- FSA, HAS and 401(k) accounts
- paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays
- eligible annual bonuses, equity and commissions may be available for some positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
