Account Manager

Pindrop
•$140,000 - $160,000•Remote

About The Position

Pindrop is a cybersecurity company providing continuous identity verification across voice, video, and digital interactions. Its trust platform helps enterprises detect synthetic identities, identify fraud and other risk signals, and authenticate known identities. Pindrop serves enterprises in financial services, insurance, and healthcare, drawing on more than 8 billion real-world interactions annually and a portfolio of more than 300 patents. The Account Manager is responsible for achieving assigned sales quotas and objectives, generating new license revenue, and growing business and relationships in assigned accounts and territory. The role uses solution-selling and ROI-driven approaches to sell enterprise fraud risk and authentication solutions, builds and executes sales plans, and manages opportunities from qualification through proof of concept, business case development, pricing, negotiation, and contract signing. The position works with sales engineers, analytical teams, and internal and external stakeholders to demonstrate solutions, deliver proof-of-concept results, and meet annual sales targets. The role also requires accurate Salesforce forecasting and reporting, knowledge of market and fraud trends, and the ability to present and demonstrate the full solution to customers. This is a remote-first position. The base pay range is $140,000–$160,000 USD, with eligibility for additional commission payments. The posting deadline is November 25, 2026.

Requirements

  • At least 8 years of experience in strategic sales.
  • Proven success in selling, business development, executive-level influence, negotiation, and communication.
  • Record of closing license sales deals of $1 million or more and experience with complex contract management.
  • Extensive account management experience, including growing existing business and nurturing relationships.
  • Experience selling a complex product to executive buyers.
  • Ability to qualify a prospect’s need or challenge in relation to budget, timeline, and authority.
  • Ability to self-prospect to build a qualified pipeline and collaborate with a BDR.
  • Strong technology acumen and ability to articulate a solution’s value proposition.
  • Ability to manage multiple opportunities and deadlines and support successful sales and customer interactions.
  • Ability to work closely across functions and with partners, alliances, and internal stakeholders.
  • Math and analytical skills sufficient to construct a financial business case.
  • Self-driven and motivated, with a goal-setting mindset.
  • Exceptional communication skills.
  • Resilience in the face of challenges, change, and ambiguity.
  • Optimism, resourcefulness, accountability, and adaptability.

Responsibilities

  • Meet or exceed assigned sales quotas and objectives.
  • Generate and grow new license revenue in assigned accounts and territory.
  • Manage existing relationships and grow business within accounts.
  • Use solution-selling and value-added, ROI-driven methodologies to sell enterprise fraud risk and authentication solutions.
  • Develop and maintain sales plans and strategies to deliver annual sales targets.
  • Formulate and execute strategic and tactical plans.
  • Follow Pindrop’s sales process, including opportunity identification and qualification, solution proof of concept, business case and ROI development, pricing and license development, negotiation, and contract signing.
  • Work with sales engineers and analytical teams to oversee proof of concepts and prepare results presentations.
  • Forecast and report opportunities and sales activities accurately and consistently in Salesforce.
  • Build industry and market knowledge related to competitors, emerging fraud-risk trends, and technologies.
  • Present the full solution and conduct product demonstrations for customers.
  • Self-prospect to build a qualified pipeline and collaborate with a BDR.
  • Manage multiple opportunities and deadlines, setting direction for and ensuring the success of sales and customer interactions.
  • Work cross-functionally with engineering, marketing, product management, partners, alliances, and other internal stakeholders.

Benefits

  • Competitive compensation, including equity for all employees.
  • Unlimited PTO.
  • Health and welfare plans, including an employer-paid employee-only plan.
  • Employer contribution to a Health Savings Account (HSA).
  • Vision and dental plans for employees and their families.
  • Employer-provided life and disability coverage, with supplemental options.
  • Paid parental leave equal for all parents, including birth, adoptive, and foster parents.
  • One year of diaper delivery for a new addition to the family.
  • Identity protection through Norton LifeLock.
  • Recurring monthly phone and internet allowance.
  • One-time home office allowance.
  • Remote-first work environment with flexibility during the day.
  • Company holidays.
  • Annual professional development and learning benefit.
  • Choice of an Apple MacBook Pro.
  • Retirement plan with competitive 401(k) match.
  • Wellness program, including an Employee Assistance Program and 24/7 telemedicine.
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