Account Manager

CertaSite•Kalamazoo, MI

1d•$75,000 - $90,000•Onsite

About The Position

We are looking for an account manager to cultivate relationships within a geographic book of business. This position is responsible for retaining and growing our existing customer base. In this position you will build rapport with our existing customers to sell repairs and deficiencies, new service lines, and products. Our top customers are businesses in industries focused on following compliance and regulatory standards to keep properties up-to-code. Those customers include sectors such as manufacturing, healthcare, large commercial properties, hospitality, and education. You will collaborate with service managers, shop and support staff, technicians, customers, sales, engineers and others to help deliver best-in-class CertaSite service. This role reports to a Regional Sales Manager.

Requirements

3 – 5 years of proven B2B sales experience
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Bachelor’s degree in a related field preferred or equivalent education and work experience
Business to business fire and life safety industry experience driving revenue
Exceptional relationship management skills
Strong orientation to delivering winning outcomes and possessing an emotional engine that is contagiously felt throughout the organization
Proficiency in growing high value customers and educating clients about their life safety needs

Responsibilities

Leverage best practices to drive new business opportunities to our existing customer base; build and effectively manage a book of business of prospects to drive growth and retention
Collaborate with sales and operations teams to prioritize and penetrate key accounts; quickly build relationships with key stakeholders to drive business
Develop relationships with general contractors, fire marshals, and decision makers and influencers in the territory and industries of focus
Develop a working knowledge of all fire and life safety codes and compliance regulations
Build excellent client relationships by offering value added, insightful and consultative guidance into their business
Diligently work the life cycle of the sales process from prospecting to close
Utilize CRM and selling tools to elevate the customer experience and drive success
Sell, influence, and build trusting and value-added relationships