Account Manager - Minneapolis

frontdoor, Inc.•Fort Snelling Unorganized Territory, MN

1d•$65,000 - $75,000

About The Position

Frontdoor is seeking an Account Manager to build and maintain long-term relationships with real estate partners and stakeholders in the Minneapolis area. The role serves as a liaison between partners and internal teams, managing partner accounts and relationships while meeting sales goals and driving account growth. The position is responsible for daily sales and customer-service activities, ensuring solutions are delivered in line with partner and customer needs, and helping increase orders and sales. The role requires frequent in-person engagement throughout the supported geographic area, including visits to realtor offices, meetings, events, and conferences.

Requirements

High school diploma or equivalent.
At least 5 years of experience and proven results in a sales capacity.
Effective problem-solving skills to help resolve customer complaints or needs.
Proven verbal and written communication skills for communicating product ideas to clients.
Up-to-date understanding of industry consumer behavior.
Customer-service and interpersonal skills for dealing with different types of customers and clients.
Analytical skills for analyzing client data.
Time-management and multitasking skills to handle multiple tasks and clients.
Results-driven approach and strong persuasion and negotiation skills.
Strong organizational skills and attention to detail.
Ability to work, drive, or travel for extended periods, including potential early mornings, late nights, or overnight trips.
Ability to operate a motor vehicle for extended periods, a valid driver’s license, and a clean driving record.
Ability to reside full time in the geographic area supported and maintain in-person presence approximately four out of five workdays in a typical workweek.
Ability to travel to realtor offices, meetings, events, and conferences by personal vehicle or other transportation, and to locations within driving distance or by air as needed.
Ability to meet the stated physical demands, including prolonged sitting and driving, walking, standing, bending, stooping, kneeling, lifting and carrying materials, and working in varied temperatures, noise, and weather conditions.
Visual acuity, including peripheral vision, depth perception, and night-driving ability, and sufficient hearing to safely operate vehicles and navigate sites.
Ability to sit at a computer intermittently for up to eight hours a day, move up to 10 pounds occasionally, and perform repetitive hand and finger motions while using office equipment.

Nice To Haves

Bachelor’s degree.
Experience in the home warranty and/or real estate industry.
Enthusiastic self-starter with a high degree of self-confidence and motivation.
Dedication to professionalism.
Passion for sales and accountability for results.

Responsibilities

Serve as the primary point of contact and build long-term relationships with real estate partners.
Develop trusted-advisor relationships with accounts, partner stakeholders, and executive sponsors.
Support partners through consistent in-person presence and timely responses by email, phone, online presentations, screen sharing, and in-person meetings.
Execute daily sales-driven and customer-service activities to increase production, orders, and sales and meet or exceed company objectives.
Ensure timely and successful delivery of solutions according to partner and customer needs and objectives.
Contribute to national relationships in the assigned territory to meet contractual agreements.
Clearly communicate progress on ongoing initiatives to internal and external stakeholders.
Increase job knowledge through educational opportunities, professional publications, personal networks, professional organizations, and representing the company’s brands at industry events.
Track account metrics and enter sales-related activities into the company-designated CRM.
May assume other duties as assigned.