Account Manager - Edge

UFP Industries

About The Position

The role of an Account Manager at UFP Edge, specifically handling accounts with big box retailers and involves a range of responsibilities aimed at maintaining and growing business relationships and ensuring the success of the products offered. The Account Manager at UFP Edge, focusing on Big Box accounts and plays a critical role in managing and growing these key relationships, optimizing E-Commerce offerings, achieving category metrics, participating in Big Box store requirements, and successfully launching new products. Effective communication, data analysis, and collaboration with both internal and external stakeholders are essential for the success of this role.

Requirements

Minimum of one year of customer services experience
Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications

Nice To Haves

Preferred bachelor's degree or equivalent work experience in a related area
Preferred manufacturing background, but not required
Preferred experience and knowledge on UFP’s organization, culture, and product lines

Responsibilities

Manage and nurture the relationship with the Merchant and Assistant Merchant of Big Box retailers.
Collaborate with the brand advocate to optimize the E-Commerce offerings for the products.
Work with category management teams to ensure the achievement of key performance metrics.
Participate in and support the requirements of Big Box stores.
Take responsibility for the successful introduction of new products to the market.