Account Manager

United Land Services•Coral Springs, FL

16d•Onsite

About The Position

United Land Services is seeking an experienced Account Manager to join their team. This role is integral to their operations, serving as the primary point of contact for their branch and acting as a subject matter expert in Customer Relations, Quality Control, Maintenance Safety Procedures, Ancillary Sales, and Budget Adherence.

Requirements

Minimum of five years of relevant experience required.
Experience in the landscape or a related field.
Proven track record in managing a portfolio of accounts in excess of $1.5M in annual revenue.
Demonstrated ability to lead a team of maintenance crews with a focus on safety, quality, training, professionalism, customer service and advancement of the company brand and culture.
Proficient in Microsoft Office Suite with a displayed emphasis on Excel.

Nice To Haves

Bi-lingual communication is a plus.

Responsibilities

Act as the main point of contact for the branch, managing all aspects of the maintenance contract.
Develop and maintain long-term relationships with clients, ensuring high satisfaction and contractual obligations are met or exceeded.
Identify and develop opportunities for enhancements of existing landscapes.
Represent the company at various events, organizations, and associations to build relationships and enhance the company's public image and brand.
Assist the sales team with winning new work for the branch/organization.
Establish and implement quality assurance processes.
Remain accountable and adhere to labor budgets and P&L guidelines.
Ensure compliance with all applicable codes, laws, rules, regulations, standards, policies, and procedures.