Account Manager

AAM - American Axle & Manufacturing • Detroit, MI

8d • Onsite

About The Position

The Account Manager will work directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met. This person follows organizational policies and procedures and maintains a clear and direct line of communication within the organization to meet customer requirements. Achieving assigned new business targets within an assigned account(s). Additionally, they will develop and manage relationships on smaller scale accounts. Coordinate all customer related activities internally within DAUCH, so that the end results are projected favorably with the customer. Ensure that all customer requests are responded to and satisfied on time. Accurately detail all customer requirements to DAUCH for analysis and future implementation. Assist in program launch activities. Ensure accurate design levels from both an engineering and sales prospective. Review DAUCH UCRS responses for accuracy, coordinate revisions / corrections, and develop commercial proposal for presentation to customer. Track and Report commercial status / activities for all DAUCH Internal program reviews and meetings. Take lead role for all customer meetings, including engineering Product Development Team meetings (PDT’s). Respond to Engineering Design Change Requests and develop / estimate commercial impact. Track and maintain the business case changes so that overall profitability can be improved (Engineering Change Tracking Sheets). Develop / Capture details for Re-billable Tooling submissions, and supervise all customer owed tooling & piece price purchase orders. In conjunction with the Director and Sales Manager, establishes strategic marketing plans (short-and long-range) to achieve corporate objectives for DAUCH products. Ensures successful execution of strategic plans. Responsible for the establishment and efficient operation of administrative systems in support of DAUCH sales function. Coordinates customers volume analysis including operating premium and banking programs as required. Researches, analyzes and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity. Is responsible for maintenance of customer database. All other duties as assigned.

Requirements

• 3+ years of experience in automotive supplier sales.
• Bachelor’s degree in Business, Engineering, Finance, or a related field.

Responsibilities

• Coordinate all customer related activities internally within DAUCH, so that the end results are projected favorably with the customer.
• Ensure that all customer requests are responded to and satisfied on time.
• Accurately detail all customer requirements to DAUCH for analysis and future implementation.
• Assist in program launch activities.
• Ensure accurate design levels from both an engineering and sales prospective.
• Review DAUCH UCRS responses for accuracy, coordinate revisions / corrections, and develop commercial proposal for presentation to customer.
• Track and Report commercial status / activities for all DAUCH Internal program reviews and meetings.
• Take lead role for all customer meetings, including engineering Product Development Team meetings (PDT’s).
• Respond to Engineering Design Change Requests and develop / estimate commercial impact.
• Track and maintain the business case changes so that overall profitability can be improved (Engineering Change Tracking Sheets).
• Develop / Capture details for Re-billable Tooling submissions, and supervise all customer owed tooling & piece price purchase orders.
• Establishes strategic marketing plans (short-and long-range) to achieve corporate objectives for DAUCH products.
• Ensures successful execution of strategic plans.
• Responsible for the establishment and efficient operation of administrative systems in support of DAUCH sales function.
• Coordinates customers volume analysis including operating premium and banking programs as required.
• Researches, analyzes and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
• Responsible for maintenance of customer database.
• All other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level