Account Manager

Harcros Chemicals•Thomasville, NC
•Hybrid

About The Position

The Account Manager drives sales growth by managing customer relationships, identifying new business opportunities, and delivering value-based solutions to commercial and industrial customers. The role supports revenue and profitability goals through selling products and services, developing sales campaigns, and working with internal teams and suppliers. The position must be based within 100 miles of Harcros Chemicals’ Thomasville, North Carolina location, with onsite attendance every other Monday and as needed monthly for Safety meetings. Preferred locations include Raleigh, Charlotte, or surrounding areas. The work combines office work, customer site visits, and field sales activities, with frequent travel within the assigned territory.

Requirements

  • Bachelor’s degree in Business, Chemistry, Marketing, or a related field, or equivalent experience.
  • Valid driver’s license.
  • Strong communication and presentation skills.
  • Ability to read and interpret business and technical documents.
  • Basic math skills, including discounts, percentages, and commissions.
  • Strong problem-solving and analytical abilities.
  • Proficiency with Microsoft Office 365.

Nice To Haves

  • 3–5 years of B2B sales experience.
  • Experience with CRM systems.
  • Background in chemical, industrial, or technical sales.

Responsibilities

  • Develop and maintain relationships with existing and prospective customers.
  • Conduct sales calls, presentations, and product or service demonstrations.
  • Identify new business opportunities and generate leads.
  • Analyze market conditions, customer needs, and pricing strategies.
  • Communicate product updates, pricing changes, and market trends to customers.
  • Develop and implement sales campaigns aligned with company goals.
  • Resolve customer issues and support customer processes.
  • Coordinate with suppliers to ensure timely product delivery.
  • Collaborate with purchasing, customer service, and management on forecasts, credit issues, and customer needs.
  • Maintain and update customer account records and profiles.
  • Support the District Manager in achieving sales and profit targets.
  • Manage customer credit issues as needed.
  • Submit weekly expense reports.

Benefits

  • Competitive pay, bonus opportunities, and vehicle or car allowances for eligible roles.
  • Comprehensive benefits, including multiple medical plan options, disability coverage, AD&D, and life insurance.
  • Retirement benefits including ESOP participation, 401(k) and Roth options, company contributions, and early vesting.
  • Lyra mental health and wellness resources for employees and dependents, starting day one.
  • 10 paid holidays, including one floating holiday.
  • Employee-owned company where employee contributions drive shared success.
  • Supportive, team-focused culture that values collaboration and growth.
  • Opportunity to build a meaningful career with a company committed to excellence.
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