Account Manager

Schneider National•Atlanta, GA

About The Position

Schneider is seeking an Account Manager in Atlanta to oversee the full logistics operations for a customer. The role works with internal and external teams to resolve problems and identify opportunities to improve the customer’s supply chain. The Account Manager also helps grow the customer’s account by promoting additional services, maintaining key business relationships, supporting new account start-ups, and reviewing account performance.

Requirements

  • Bachelor’s degree in transportation, logistics, or a related field, or equivalent work experience.
  • Strong verbal and written communication skills.
  • Excellent customer service and sales skills.
  • Ability to travel to customer locations.

Responsibilities

  • Analyze and improve systems and procedures to resolve customer and carrier issues.
  • Develop an understanding of the customer’s supply chain to identify and execute improvement opportunities.
  • Promote Schneider’s capabilities and sell additional services to grow the customer’s account.
  • Develop and manage business relationships with key stakeholders.
  • Assist the sales team in presenting services to potential customers.
  • Support new account start-ups by creating and implementing business plans.
  • Conduct regular account performance reviews to ensure stakeholder satisfaction.
  • Serve as the liaison between the customer and Schneider teams.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid life insurance
  • 401(k) savings plan with company match
  • Paid time off
  • Paid holidays
  • Results-based incentive pay program
  • Tuition reimbursement
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