Account Manager

Tegna • Austin, TX

3d

About The Position

The Account Manager supports Account Executives’ sales efforts by owning post-sale fulfillment, allowing Account Executives to focus on client relationships, creating opportunities, and closing revenue. The role manages day-to-day account responsibilities to ensure solutions are implemented properly and provides customer service and support across broadcast television and digital advertising to retain clients and grow business.

The Account Manager works with advertising agencies, direct clients, Account Executives, and internal teams to maintain television and digital schedules, implement campaigns and special projects, track delivery, and coordinate account setup and revisions. The role reports to the Sales Manager.

Requirements

• 1–3 years of account management experience in a professional, fast-paced media sales environment.
• A track record of successfully retaining and growing clients.
• Prior experience using CRM systems and the MS Office suite.
• Ability to make decisions and solve problems independently in support of customer needs.
• Self-motivation and willingness to work as a team player.
• Ability to be creative, flexible, and adapt to change and evolving priorities.
• Ability to work effectively both independently and as part of a team.
• Attention to detail and ability to handle and prioritize multiple tasks to meet deadlines.
• Strong written and verbal communication, organization, and time-management skills.

Nice To Haves

• Knowledge of marketing solutions, including broadcast and digital advertising.
• Knowledge of Google Analytics and advertising solutions is highly desirable.

Responsibilities

• Support assigned Account Executives with post-sale campaign implementation, maintenance, and review.
• Interact daily with existing advertising agencies and direct clients; maintain television and digital schedules and implement special projects and promotions.
• Work with Account Executives, the Marketing Director, Research Director, and Creative Services to support client needs.
• Attend sales meetings and training to learn about sales, products, and processes and stay informed about company products and services.
• Partner with designated Account Executives to identify new or incremental revenue based on campaign results.
• Assist designated Account Executives with contracts, avails, traffic, make-goods, collections, and customer service.
• Track client audience delivery using ratings, impressions, client KPIs, and campaign fulfillment.
• Coordinate with the team to set up customer accounts and manage contracts, order entry, and revisions.

Benefits

• Two medical plan options for full- and part-time employees through Blue Cross Blue Shield of Texas.
• Dental and eye-care coverage.
• Fertility, surrogacy, and adoption assistance.
• Disability and life insurance.
• 401(k) contributions with a company match of 100% on contributions up to the first 4% of pay; company-matched contributions are 100% vested from day one.
• Nine free virtual doctor appointments annually for employees and eligible family members through Teladoc.
• 12 free annual therapy sessions with a licensed clinician through Spring Health for employees and eligible family members.
• Paid time off (PTO).
• Nine paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed