Account Manager
The Staff Pad•New York, NY
•$60,000 - $75,000
About The Position
The Staff Pad has partnered with a global leader in fine art logistics, to hire an experienced and client-focused Account Manager. This is an exciting opportunity to work with high-value collections, prestigious clients, and complex logistics projects in a fast-paced, detail-driven environment.
Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of account management experience in fine art logistics, luxury services, design, or similar industries
- Experience managing high-value client portfolios and complex projects
- Strong understanding of logistics operations and project costing
- Excellent communication, organization, and negotiation skills
- Proficiency in Microsoft Office
Nice To Haves
- Moveware or The Studio is a plus
Responsibilities
- Act as a strategic partner to clients while leading projects from initial consultation through completion.
- Serve as the primary point of contact for assigned client accounts.
- Build and maintain strong, long-term client relationships.
- Understand client needs to deliver tailored logistics solutions.
- Represent the company at meetings, site visits, and industry events.
- Manage domestic and international shipments end-to-end.
- Coordinate with internal teams (operations, dispatch, storage, finance).
- Oversee packing, transport, and installation of high-value items.
- Ensure projects meet timelines, budgets, and service expectations.
- Prepare and manage customs and regulatory documentation.
- Ensure compliance with import/export requirements.
- Maintain accurate inventories and shipping documentation.
- Develop quotes and invoices aligned with profitability targets.
- Track project costs and margins.
- Support revenue goals (monthly individual target: $80,000).
- Partner with leadership on complex accounts.
- Mentor junior team members.
- Collaborate across national and international teams.
- Grow existing client accounts and identify new opportunities.
- Support marketing and client engagement initiatives.
- Contribute to pricing and service strategy.
Benefits
- Collaborative, team-driven environment with growth potential
- Opportunity to make a direct impact on client experience and business success
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
