Account Manager

Kaseya • Norwalk, CT

8d

About The Position

Kaseya is seeking an enthusiastic, results-driven Account Manager focused on expanding existing accounts. The role identifies growth opportunities across a customer portfolio, strengthens client relationships, and drives revenue through strategic account management. The Account Manager develops account-specific sales strategies, monitors product adoption, owns sales targets, and collaborates with internal teams to deliver strong customer experiences and support implementation of new solutions.

Requirements

• At least 2 years of B2B or B2C sales experience; technology or SaaS experience is ideal.
• Strong passion for sales and a proven record of exceeding sales targets.
• Ability to work in a fast-paced, metrics-driven environment.
• Motivated, coachable, competitive, and resilient drive to succeed.
• Excellent organizational, interpersonal, and communication skills.
• Proficiency with CRM tools, including Salesforce, to manage leads, opportunities, and accounts.
• Strong analytical skills and ability to create accurate sales forecasts.

Responsibilities

• Engage current customers to identify upsell and cross-sell opportunities across Kaseya’s product suite.
• Build and maintain relationships with key decision-makers, support customer satisfaction, and align customer needs with Kaseya’s solutions.
• Develop tailored strategies for each account, including regular check-ins and business reviews, to uncover opportunities and address challenges.
• Monitor customer usage and proactively address adoption challenges, following established sales processes to drive cross-sell, upsell, and account expansion.
• Own sales targets, work to exceed quotas, deliver value to clients, and contribute to short- and long-term revenue generation.
• Collaborate with Customer Success and Sales teams to deliver customer experiences and support smooth implementation of new solutions.
• Use Salesforce to manage leads, opportunities, and accounts, and log and track customer interactions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed