Account Manager - Boston (CA300)
About The Position
Chem-Aqua is the wholly owned water treatment subsidiary of NCH Corporation, a privately owned specialty chemicals, maintenance supplies, and services company with over $1 billion in annual sales. We are seeking top-tier talent to support our growth strategy. We offer an unparalleled training program, uncapped income potential, and a culture that recognizes results, yet embraces the importance of work/life balance. Join the Chem-Aqua team, where your initiative and contributions will be noticed and make a difference. The Account Manager is a field-based position providing hands-on servicing of boiler and cooling water systems for our existing customer base, including but not limited to chemical testing, monitoring, calibration, repair of chemical-feed-related equipment, and visual inspections of systems when necessary. This is a remote position.
Requirements
- Highly motivated, self-starter with the ability to build relationships
- Ability to work flexible schedule, some weekends may be required
- Very organized with exceptional follow-through abilities
- Ability to multi-task in an active working environment
- High School Diploma or equivalent
- Knowledgeable in MS Office applications
- Knowledgeable in using a computer, tablet, smart phone, and other work related technology
- This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
- Work is conducted both indoors and out with varying environmental conditions
- Must be able perform physical work in a HVAC, cooling towers, or boiler equipment environment requiring exposure to chemicals, noise, hot & cold temperatures and inclement weather
- Be able to wear protective gear for the face, ears, and gloves
Nice To Haves
- Experience in the water treatment or related industry a plus
Responsibilities
- Perform assigned water testing and sampling as required
- Communicate, record, and maintain relevant information regarding treatment operations
- Schedule service and sales calls, including daily, weekly and monthly reporting
- Accurately report service calls
- Perform diagnostics on water treatment equipment: reverse osmosis Systems, water softeners, and other water treatment/conditioning systems.
- Determine system condition, identify malfunctions, and take corrective actions
- Provide routine preventative maintenance services; inspection, cleaning, and calibration of system components as necessary to assigned accounts
- Assist in identifying additional service needs and opportunities while developing and implementing customized solutions for our customers
- Maintain customer chemical inventory which may include lifting
- Other duties as assigned
Benefits
- employee development and recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
