Account Manager

Milliman•Omaha, NE

36d•Onsite

About The Position

As part of our fastest growing platform, the account management team plays a key part in the ongoing success of our practice. Your strengths in soft skills will foster key client relationships and enhance our customers’ experiences. In this role you will be responsible for making sure we have well-managed relationships with our clients. This means you will have daily interactions with all members of our staff as well as many clients and large insurance carriers. Through the responsibilities of balancing multiple projects at the same time, interacting with people of varied personalities and communication styles, and continually enhancing the resources we offer, you will bring new life to an organization’s health plan and be a key driver in our internal efficiency. We work with clients in all areas of the U.S., and this position will have some travel opportunities, potentially 2-5 days per year. At Milliman we strive to deliver the best products and services so that people can live for today and plan for tomorrow with confidence. We are looking for someone to partner with us in that mission.

Requirements

Ability to organize and self-direct to get things done.
Ability to work positively and independently within a team-based environment.
Exceptional communication skills.
Highly organized.
Collaborative.
Detail-oriented.
Experience building and maintaining relationships, while working to mitigate churn and drive engagement and renewals.
Experience working with, and managing, stakeholders and customers.
2+ years in a Relationship Management, Account Management, or similar role within the Health Insurance industry.
Must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

Nice To Haves

Relationship builders with strong communication skills to create dynamic relationships, both internally and externally.
Confident professionals aiming for 100% accuracy, timeliness, and effectiveness in preparing reports, phone calls, email communication, or in-person meetings.
Proactively responding to client feedback with new and extraordinary ideas to change the landscape of health insurance.
Individuals who want to deepen skillsets and broaden abilities, with an interest in assuming new opportunities and responsibilities.

Responsibilities

Fostering key client relationships and enhancing customer experiences.
Ensuring well-managed relationships with clients.
Daily interactions with staff, clients, and insurance carriers.
Balancing multiple projects simultaneously.
Interacting with people of varied personalities and communication styles.
Continually enhancing the resources offered.
Bringing new life to an organization’s health plan.
Being a key driver in internal efficiency.

Benefits

Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners
Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges
401(k) Plan – Includes a company matching program and profit-sharing contributions.
Discretionary Bonus Program – Recognizing employee contributions
Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses
Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
Holidays – A minimum of 10 paid holidays per year
Family Building Benefits – Includes adoption and fertility assistance
Paid Parental Leave – Up to 11 weeks of paid leave for employees who meet eligibility criteria
Life Insurance & AD&D – 100% of premiums covered by Milliman
Short-Term and Long-Term Disability – Fully paid by Milliman