Account Manager

Audacy, Inc.•New York, NY

19d•$75,000 - $90,000•Hybrid

About The Position

Audacy’s Enterprise Team is looking to add to our Account Manager team. The Account Manager role is responsible for quarterbacking the post-sale process once a campaign has been sold, as well as helping strategize what we’re going to market with from a pre-sale perspective. The Account Manager oversees the entire Sales process, from the point of RFP to the final wrap report and must be familiar with each part in the process to ensure we’re going to market with the best service possible. The ideal candidate will possess exceptional client-facing skills, have a thorough understanding of marketing and integrated media channels, and be able to lead large-scale campaigns from start to finish while being the main point of contact for Audacy. You will have a knack for communicating efficiently and effectively under pressure to both internally & externally, and the detail orientation skills to ensure that the client’s needs are met.

Requirements

Minimum 2 years working with a media company, digital agency, or integrated media sales position, preferably in a client-facing capacity.
Problem solver and solution-oriented thinker with great organizational skills.
Public speaking skills and ability to lead a room
Skilled at interpreting data to properly position sellback metrics.
A background working with and leading communication with internal teams
Ability to thrive in a fast-paced, detail-oriented work environment
Exceptional communication and writing skills
Proficient in Microsoft Office Suite

Nice To Haves

Basic understanding of digital advertising strategy and measurement is preferred.

Responsibilities

Quarterback internal strategy calls to ensure we’re providing our best recommendations.
Lead conversations with internal creative and execution teams to ensure client expectations and deadlines are met.
Provide “white glove” client service to advertisers through great communication and properly setting expectations.
Quarterback Internal & External pre-sale/post-sale Kickoff Calls
Work with Marketing to create in-depth detailed wrap reports, calling out prominent metrics to keep the client satisfied
Work closely with the Campaign Management team to ensure that we’re delivering well, or optimizing with the goal of delivering in full.
Manage all post-sale correspondence with the client and creative stakeholders.
Monitor and convey recording timelines and manage expectations for closed campaigns.
Present campaign performance reports including delivery, optimizations, insights, and program recommendations including mid-campaign and wrap reports
Serve as the internal subject matter expert on your client, and track anything that could result in risk
Work with planning on re-allocations while being cognizant of what the client is and is not interested in.
Communicate effectively with Podcast Partner Management to manage custom facets of campaigns and ensure we’re keeping to timeline.
Vet & monitor the podcast vetting portal to ensure we have approvals to run in shows at the point of sale

Benefits

a health care coordinator
medical
dental
vision
mental health
telemedicine
flexible spending accounts
health savings account
disability
life insurance
critical illness
hospital indemnity
accident insurance
paid time off (sick, flex-time away/vacation days, personal, parental, volunteer)
401(k) retirement plan
legal assistance
life assistance program
identity theft protection
discounted home and auto insurance
pet insurance