Account Manager

BASF SE•Houston, TX

13d•$150,000 - $190,000•Remote

About The Position

We are looking for an Account Manager to join our Performance Chemicals team in Houston, TX. As an Key Account Manager – Refinery Catalysts, you will serve as the primary commercial and technical interface between BASF and refinery customers. You will be responsible for driving profitable growth, strengthening strategic partnerships, and delivering measurable value through catalyst solutions and services. This role blends technical expertise, commercial leadership, and relationship management to support refinery performance, reliability, and profitability.

Requirements

Hold a Bachelor’s degree in Engineering, with Chemical Engineering preferred, or a related field.
Bring a minimum of 5 years of experience in chemical engineering, preferably within the refinery or chemical industry, with a proven track record managing large accounts and driving business growth.
Demonstrate a strong technical understanding of refinery processes.
Possess excellent communication and interpersonal skills to build relationships with clients and internal teams.
Have strong analytical, negotiation, problem-solving, and organizational skills, including the ability to analyze market trends and customer needs, develop strategic sales plans, and manage multiple accounts simultaneously.
Are proficient with MS Office, CRM software, and other sales management tools.
Are willing to travel up to 50% for customer meetings and industry events as needed.
Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

Have experience within catalysts or related industries to support customer engagement and technical understanding, as well as 3+ years in account management or sales.

Responsibilities

Acting as the face of BASF to assigned refinery clients, building multi-level relationships across operations, technical, procurement, and leadership teams, while developing and executing account strategies focused on growth, retention, and value creation.
Achieving annual sales targets, margin goals, and market share objectives through contract negotiations, pricing strategy, commercial agreements, accurate sales forecasting, pipeline management, and CRM maintenance.
Applying knowledge of FCC, hydroprocessing, and refining catalyst technologies to support customer operations through catalyst performance reviews, economic value assessments, technical presentations, and recommendations that translate technical results into economic and operational benefits.
Overseeing implementation and performance of catalyst programs, including trials, new product introductions, performance tracking and reporting, troubleshooting, optimization, and coordination of internal and external stakeholders to ensure high-quality execution.
Leading regular business reviews with customers to review KPIs, performance, and value delivered; align on customer priorities and operational goals; identify risks and growth opportunities; and develop joint continuous improvement plans that strengthen long-term partnerships.
Working closely with BASF teams including Technical Service/Engineering, Supply Chain, and Marketing & Product Management to coordinate resources and deliver integrated customer-focused solutions.
Monitoring refinery market trends, customer strategies, and competitive activity to provide insights that support pricing, product positioning, and growth strategy.

Benefits

Company vehicle offered
Flexible work arrangements whenever possible
Highly competitive retirement savings plan with company match and investment options
Well-being programs that include comprehensive mental health support for you and your household family members
Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
Back-up child and elder care with discount programs for families of all ages and stages
Mentoring and career development opportunities that allow you to share, learn, and thrive
Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
Employee crisis support for when the unexpected happens
Access to our BASF wine cellar, employee discounts, and much more!