Account Manager

MSX International•Dallas, TX

12d•Remote

About The Position

The WD Account Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling Mopar products to warehouse distributors (WDs), independent installers, and fleets through the WD and Dealer network. The position requires full-time travel. The Mopar WD Account Manager responsibilities include assisting Dealers in selling and bpro products to WDs for resale to installers/fleets. The primary function of the Wholesale Parts Account Manager will be to grow Mopar’s WD parts sales by contacting existing WD’s and pursuing WD’s who are not yet part of the Mopar program. The Wholesale Parts Account Manager will administer, manage and provide IT support for Mopar’s WD program.

Requirements

Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
Experience in wholesale automotive parts sales, management and customer requirements
Prior aftermarket territory sales management, training, coaching and consulting preferred
Must possess excellent communication, presentation and negotiation skills
Must be highly interpersonal with team-building and participative management skills
Proficient with PC, Dealer/WD Management Systems and Microsoft Office applications
Requires self-starter with ability to work under minimal supervision
Able to accommodate working from a home office location

Nice To Haves

Bachelor's degree in related field or minimum 7 years equivalent experience
Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
Basic understanding of automobile repair and technology
Experience with management of and selling wholesale automotive parts
Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
Comprehensive experience in wholesale parts business planning and marketing, highly preferred

Responsibilities

WD Account Managers will be scheduled in advance to travel with Mopar warehouse distributors, wholesalers, Dealers and WD-owned jobbers to sell and support Mopar and bpro products
Acting on behalf of the Dealers and WD's, coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and WD/Dealer-funded related details
Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by sponsoring Dealers
Will be required to understand high level Stellantis Dealer and WD organization and aftermarket strategy
Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel
Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
Sales Contacts - Minimum contacts per representative: One “face to face” contact with every WD every 30 – 45 days, One “face to face” contact with the servicing dealer every 30-45 days, One phone contact with every WD weekly, One phone contact with every servicing dealer weekly, Participate in standard meetings with Mopar Business Center personnel, Return all emails and phone calls within 24 hours, All contacts will be logged in TrackIt
The MSXI PMO will manage the implementation schedule, dealer contact reports, conduct post-visit surveys and compiling/reporting survey results
WD Account Managers will be equipped with a company laptop
Mopar will provide access to Mopar network and additional program support components