Account Manager

Acutec Precision Aerospace Inc • Meadville, PA

2h

About The Position

The Account Manager optimizes Acutec’s position with designated accounts and serves as the primary point of contact for customers. The role identifies opportunities for Acutec to provide products and services, develops proposals and quotations in coordination with production management, and creates customer forecasts and delivery schedules with logistics, planning, and expediting personnel. The Account Manager also addresses customer concerns involving production or quality problems and design changes, with minimal direction from a supervisor.

The role develops annual sales budgets and five-year forecasts, manages quoting and customer long-term agreement records, and supports new business development and customer retention. It requires learning Acutec’s manufacturing processes, communicating with manufacturing and engineering to develop profitable pricing, and helping ensure customer requirements—including inspection plans and PPAP needs—are met. The position is based in an office, with occasional work in a frequently loud shop environment and travel when necessary.

Requirements

• Bachelor’s degree.
• No previous work experience is required.
• Strong computer skills and proficiency in a Microsoft Office environment.
• Ability to communicate effectively, both orally and in writing, with internal and external customers.
• Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Must follow company safety policies and procedures and comply with hazardous-waste disposal procedures.

Nice To Haves

• Strong mechanical ability is of great benefit.

Responsibilities

• Identify new business opportunities with designated accounts and develop new business while retaining existing business.
• Identify and define requirements for new products and services.
• Learn internal manufacturing processes needed to prepare quotations.
• Prepare and communicate new and updated quotations and proposals in a timely manner; solicit customer feedback and track quoting efficiency.
• Develop annual sales budgets and five-year forecasts for assigned customers, as well as forecasts for customer products.
• Communicate with customers and executive teams about new business and long-term planning, and promote Acutec’s value, delivery, and product development capabilities.
• Coordinate with production management to develop proposals and offer quotations.
• Relay customer delivery requirements to production and coordinate forecasts and schedules with the Logistics Manager, planner, and expeditor.
• Track delivery and quality performance for assigned accounts.
• Receive customer design-change requests and initiate required changes in planning and production scheduling.
• Serve as the primary customer contact for production or quality problems and work with customers to resolve them.
• Communicate with manufacturing and engineering to develop pricing that meets customer needs and supports Acutec profitability.
• Attend -01 meetings for new products for assigned customers.
• Assist engineering with customer requirements, including inspection plans and PPAP needs.
• Manage workflow, pricing, and assigned customer long-term agreement records.
• Maintain necessary records, files, and reports.
• Attend sales and management meetings.
• Follow company safety policies and procedures and comply with hazardous-waste disposal procedures.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level