Account Manager

OgilvyToronto, ON
CA$45,000 - CA$95,000

About The Position

The Account Manager is the main day-to-day lead working with Account Management leaders and is responsible for following the process from project initiation to delivery. Account Managers must be proactive in running initiatives while still being a team player and supporting the cross-functional team with delivering on client expectations. They should be a communications professional and able to handle a broad variety of tasks with increasing independence and sound judgment. They are trusted advisors with the ability to build relationships across all of Ogilvy Health vast resources and capabilities.

Requirements

  • 2+ years related pharmaceutical/healthcare experience from agency, marketing and/or medical education account management experience
  • Outstanding organization and prioritization abilities
  • Working knowledge of all media (print, TV, radio and digital)
  • For Canadian Accounts: PAAB and ASC understanding and basic negotiation skills (supported by Account Supervisor and Director)
  • Be a self-starter, willing to stay up to date in a fast-paced environment
  • Financial Management abilities - experience in building estimates and managing project profitability
  • Interest in science & health and a learning attitude
  • Meticulous attention to detail
  • A service attitude
  • Able to work independently and to take ownership while being a team player and mindful of others
  • Ability to listen, learn and add value
  • Apply the Company’s ideals to all decision-making business approaches.

Responsibilities

  • Support Senior Account Managers and Account Supervisors in managing all the brand's projects & know where projects are at all times
  • Ensure delivery of high-quality communication products, on time and on budget, while managing and ensuring quality of our services to Clients (attention to detail, updated status and budget reports, organized communication, responsiveness).
  • Lead client status and manage day to day client relationship on ongoing projects
  • Develop project briefs and coordinate efforts of the projects between project managers, creative, studio, clients etc.
  • Review copy decks and layouts vs briefs and provide input to ensure we deliver our best work
  • Support Account leads in managing day-to-day on accounts while ensuring a positive relationship with clients and preparing proposals for new business or new ideas
  • Ensure financial follow-up and billing requests internally (including budgets recaps and flag overages to Account Directors in a timely fashion)
  • Guide and oversee the growth and development of Account Executives as appropriate

Benefits

  • Opportunities for professional development
  • Supportive work environment
  • Diverse and inclusive workplace
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