Account Manager

Lamons•Houston, TX

About The Position

The Account Manager develops relationships with key decision makers and keeps them informed about pricing, product applications, problem resolution, services, and general business matters. The role manages and cultivates current accounts while facilitating growth into targeted industries and new accounts, serving as the primary customer-facing representative with full account ownership. The position is responsible for sales and business development across an assigned territory, implementing business plans aligned with company growth strategy, and maintaining current and prospective account activity in Salesforce. It also works closely with internal teams and other departments to support customers, address quality issues, improve specifications, and advance production standardization. Travel of up to 50% is required.

Requirements

High school diploma, GED, or equivalent.
Minimum of 5 years in sales.
Minimum of 3 years of experience as an Outside Sales Representative is stated as preferred within the required work-experience section.
Keen ability in conflict resolution and problem-solving.
Excellent computer skills, including Microsoft Office.
Proficiency in Salesforce to track client interactions, manage sales pipelines, and maintain client relationships.
Ability to deliver persuasive sales presentations to groups of all sizes with the intent to engage and persuade the audience.
Ability to communicate clearly.
Ability to comprehend written and verbal instructions.
Ability to travel up to 50%.
Ability to sit for prolonged periods at a desk and work on a computer.

Nice To Haves

Bachelor’s degree in Engineering, Business, Marketing, or an industry-related field.
Formal completion of sales training programs.
Experience in industrial sales.

Responsibilities

Implement individual business plans covering current accounts and targeting new accounts in support of the company’s growth strategy.
Conduct sales and business development activity across an assigned territory.
Update Salesforce daily regarding ongoing and future activity for current and new accounts.
Maintain a database of competitive intelligence, new trends, pricing, customer needs, and value-added services.
Communicate product standardization and offerings, lead times, and credit approval procedures to customers.
Make sales visits to each account once every four weeks.
Participate in developing individual performance plans.
Maintain consistent customer interaction for corrective actions and strong business relationships.
Travel to customer locations as necessary to investigate quality problems.
Participate in Sales & Marketing meetings, workshops, and conferences.
Implement production-standardization strategies to minimize inventory and achieve manufacturing efficiency.
Collaborate closely with the inside sales team on account matters.
Assist in preparing information for quarterly business reviews for key accounts.
Work with various departments to review specifications for improvements and follow up with customers to implement changes.
Provide on-site dimension measurements to customers when needed.
Adhere to Travel & Entertainment Policy and budget requirements.
Perform other duties as assigned.