Account Manager - ShareGate
About The Position
ShareGate is the leading Microsoft 365 migration and governance platform, trusted by over 100,000 IT pros for its unmatched simplicity. It offers the simplest, most reliable, and most affordable way to move business data to Microsoft 365. Whether migrating from Google Workspace, file shares, Exchange Online, SharePoint On-Premises, or tenant-to-tenant, ShareGate gets the job done, without surprises. From cloud transformation to M&A integration, it keeps things just damn simple. ShareGate also helps organizations stay in control once their data is migrated. Its powerful governance features let users assess environments, uncover issues, and apply fixes on the spot, so everything stays clean, secure, and optimized. It lays the groundwork for safe Microsoft Copilot deployment within organizations. ShareGate is developed by Workleap Technologies, a Montréal‑based software company.
Requirements
- 2+ years of account management or sales experience in a target-driven environment
- Strong verbal and written communication skills in English (French is an asset)
- Proven ability to deliver consultative, value-based customer experiences
- Comfortable managing a dynamic pipeline and adapting to shifting priorities
- Genuine curiosity for IT challenges and the Microsoft 365 ecosystem (governance, automation, adoption)
- Comfortable using AI tools (e.g. Claude, Copilot, ChatGPT) daily as a work accelerator — not an experiment, a habit
Nice To Haves
- experience in SaaS, tech sales, or inbound-led sales
- familiarity with HubSpot, Outreach, Gong, or similar CRM tools
Responsibilities
- Drive growth across your account portfolio by leading renewals and identifying expansion opportunities (seat upgrades, cross-sell, Pro/Enterprise packaging) to increase overall ARR
- Accelerate adoption and retention by proactively guiding accounts from onboarding through expansion, using product usage data and engagement signals to get ahead of risk
- Own strategic conversations with key contacts through a rigorous discovery approach that connects real IT challenges to the concrete outcomes ShareGate delivers
- Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps to align stakeholders and remove blockers to customer value
- Continuously improve outreach performance by experimenting with messaging, sequencing, and approaches — and using AI tools (Claude, Gong, Outreach) to work faster and decide smarter
- Maintain clean CRM hygiene in HubSpot to track pipeline, risks, and multi-threaded relationships so the team has accurate visibility into account health
- Position Pro and Enterprise offerings in compelling, tailored ways to unlock greater value across the Enterprise segment
Benefits
- Base salary: $75k to $90k
- Pay mix: 65% base salary, 35% variable
- OTE: $115k–$138k
- LTIP program, share in Workleap's long-term growth
- RRSP + Family health insurance + telemedicine + annual wellness budget
- Flexible vacation policy
- Remote work, with access to our Montreal office
- In-person gathering twice a year
- Claude access, for everyone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
