Account Manager

Swamp Fox Insurance Agency•Moncks Corner, SC

13d•$60,000 - $72,000

About The Position

The Senior Commercial Lines Account Manager is responsible for managing a book of commercial business while delivering exceptional customer service and maintaining strong carrier relationships. This position plays a key role in account retention, renewal management, coverage analysis, and supporting the agency's continued growth. The ideal candidate will have extensive commercial insurance experience and be comfortable managing accounts in industries such as trucking, forestry, construction, manufacturing, and other commercial operations.

Requirements

Education: High School Diploma or Equivalent.
Licensing: Active P&C license is required.
Experience: 2-3 years of experience in commercial lines insurance, ideally in account management or service role.
Knowledge: Strong understanding of commercial insurance policies, including general liability, property, workers' compensation, auto, and professional liability.
Skills: Strong communication and interpersonal skills (both verbal and written).
Skills: Excellent customer service skills with the ability to build and maintain professional relationships.
Skills: Highly organized with and keen attention to detail.
Skills: Proficiency in insurance management software and Microsoft Office Suite.
Skills: Ability to work independently and collaborate effectively with a team.

Nice To Haves

Bachelor’s degree in business or a related field preferred.

Responsibilities

Manage Renewals: Oversee the renewal process for assigned commercial clients, including scheduling renewals, obtaining necessary documentation, and reviewing quotes.
Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their insurance needs are met with the best possible solutions.
Collaboration: Work with producers and underwriters to compile submissions for new business, ensuring smooth communication and accurate documentation.
Policy Review: Evaluate and review clients' policy terms, conditions, and coverage to align with their needs and best practices.
Cross-Selling & Up-Selling: Identify opportunities to offer additional coverage or insurance products based on client needs and gaps in coverage.
Multitasking: Handle day-to-day client inquiries and administrative tasks in a fast-paced, dynamic environment.
Team Support: Assist and cross-train with other departments as necessary, ensuring efficient operations across the agency.