Account Manager

Proxima • New York City, NY

19d • Hybrid

About The Position

As an Account Manager at Proxima, you will be responsible for ensuring our clients achieve and maximize their ROI through outstanding support and strategic guidance. The ideal candidate brings extensive experience in account management, excelling at client retention, contract renewals, and revenue expansion. You will leverage your expertise in data analysis and Paid Social best practices to drive measurable performance against client goals. You’ll develop and implement account strategies with a sharp commercial acumen and an in-depth understanding of the Paid Social advertising landscape. Partnering closely with Sales and Media Buying teams, you’ll identify opportunities for growth and expansion within existing accounts. If you thrive in fast-changing environments, have a knack for project management, and enjoy collaborating across functions, this is the role for you.

Requirements

• 5+ years of experience in digital marketing, with a focus on Paid Media and analytics
• Previous experience in a Marketing/Media Agency, Social Publisher, or as a Social Marketing Partner
• Strong knowledge of Google and Meta analytics, including hands-on experience with Meta Ads Manager and Meta Analytics; experience with additional social publishers is a plus
• Advanced analytical skills with the ability to translate data into actionable client insights
• Demonstrated success in managing client relationships and driving business growth through digital marketing solutions
• Excellent interpersonal skills and client management experience
• Process-driven with strong project management skills and experience working with cross-functional teams
• Ability to multitask and manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Experience managing paid media performance across B2C/D2C client accounts
• Bachelor’s degree in Marketing, Business, or a related field is required

Responsibilities

• Build and manage strong client relationships, balancing Paid Social advertising performance and quarterly revenue objectives
• Own the commercial relationship with clients, prioritizing contract renewals, client retention, and revenue growth
• Develop and execute targeted audience building strategies to increase both the quality and quantity of high-intent leads
• Analyze and interpret data and metrics to assess performance and adjust strategies as needed
• Collaborate with Media Buying and Sales teams to create comprehensive campaign strategies across acquisition, retention, and remarketing goals
• Track the success of campaigns using metrics such as CPA, CAC, ROI, and ROAS
• Identify and pursue opportunities for growth and expansion within existing client portfolios
• Deliver regular reporting and updates to clients on campaign performance and ROI
• Act as a trusted advisor, helping clients achieve their business goals
• Manage and lead projects, collaborating with cross-functional teams, and maintain exceptional, supportive client relationships

Benefits

• Competitive base salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• HSA and FSA options
• 401(k)
• 12 weeks of fully paid parental leave
• Unlimited PTO
• Summer Fridays from July 4th through Labor Day
• Mental health and wellness support through Talkspace, Health Advocate, and One Medical
• Commuter benefits
• $1,000 annual learning & development stipend
• Quarterly team events, both in and out of the office

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level