Account Manager

Otis Elevator Co. • Savannah, GA

14d • Hybrid

About The Position

Otis Elevator Company is searching for a highly motivated Account Manager, responsible for territory sales, margin growth & customer satisfaction for customers within the assigned territory. This position may be based out of our Savannah, GA; Myrtle Beach, SC; or Charleston, SC office. Candidates must be able to work from one of these locations.

Requirements

• Bachelor’s degree or equivalent work experience required.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
• Candidate must be customer centric with a strong desire to achieve customer satisfaction.
• Need to be self-motivated and able to manage many simultaneous projects and responsibilities.
• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
• Strong leadership skills, goal-orientated, and self-motivated with strong time management and organizational skills

Nice To Haves

• 2-4 years of experience in outside sales, or relevant experience in property management or HVAC sales.

Responsibilities

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations.
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

Benefits

• 401(k) plan with a generous company match and an automatic retirement contribution
• Comprehensive medical, prescription drug, dental, and vision coverage for you and your eligible dependents
• Three weeks of paid vacation
• Paid company holidays
• Paid sick leave
• Employee assistance programs
• Wellness incentive programs
• Life insurance
• Disability coverage
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• Generous birth/adoption and parental leave benefits
• Adoption assistance
• Tuition reimbursement program
• Service anniversaries recognition
• Spot performance bonus opportunities
• Intensive training in technology, processes & soft skills
• Opportunities to exchange ideas with experienced colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree