Account Manager

Truck Writers•Blaine, MN

2d•Onsite

About The Position

Our growing agency seeks an experienced, motivated Account Manager to help clients find and retain the appropriate insurance coverages for their trucking operations. Primary duty is to provide prompt, accurate, and courteous service while managing the renewal process. The position provides technical and communications support to the Producer(s) responsible for selling and retaining accounts. We need an organized individual who can handle correspondence with agency clients and carriers in a timely fashion. The successful candidate for this role will have strong communication and organization skills.

Requirements

High School Diploma/GED required
2+ years of account management or similar experience
Ability to remain professional and courteous with clients at all times
Skilled in working collaboratively with a team in a professional manner on a daily basis
Excellent verbal and written communication skills
Highly organized and solution-oriented
Strong ability to prioritize
Self-starter and able to work efficiently under pressure

Nice To Haves

Bachelor's degree preferred
Active Property & Casualty Insurance license preferred, or the ability to obtain within 30 days if not already licensed

Responsibilities

Keep all accounts current, reflecting accurate information in our agency management system (Applied Epic)
Prepare/Market new and renewal business according to market appetite
Order, analyze and approve/decline MVRs
Review and interpret client contracts to place coverage accordingly
Identify cross-selling opportunities and round out accounts
Complete remarketing submissions (via Acord forms and/or supplemental apps)
Develop and deliver formal proposals of insurance including details of coverage, limits, deductibles and other pertinent information
Bind renewal coverage in a timely fashion
Update file and all systems accordingly in order to issue renewal documents
Consistently meet established timeline metrics throughout each step in the process
Gather information (i.e., equipment & driver lists, updated contact information, etc.)
Assist clients and company with claims related inquiries
Handle telephone, email and in person requests and correspondence
Utilize discretion and independent judgment
Other functions may be assigned as business conditions change