Account Manager

Brenntag•Houston, TX

About The Position

The Account Manager manages sales efforts in an assigned territory to maximize sales and profit. Using frequent in-person and telephone contact and a consultative sales approach, the role supports customer needs and satisfaction, identifies and pursues high-potential selling opportunities, and upholds Brenntag’s core values and commitment to customer excellence. The position develops existing customer business, generates new customers, manages pricing and sales administration, and maintains product and market knowledge. It acts as a primary commercial contact for customers in the territory and coordinates with internal stakeholders to develop timely customer solutions.

Requirements

Preferably, post-secondary education focused on Business, Science, or an equivalent area.
Three to five years of prior sales experience; experience in chemical distribution is preferred.
Sound computer skills, including Microsoft Excel, Word, PowerPoint, and CRM systems.
Superior communication and negotiation skills.
Strong commercial understanding.
High self-management capabilities.
Customer-centric mindset focused on creating a positive customer experience.
Basic strategic thinking skills, including business development and opportunity identification.
Valid driver’s license and clean driving record.
Ability to travel frequently as business needs require.

Nice To Haves

Experience in the chemical distribution business.
Post-secondary education focused on Business, Science, or an equivalent area.

Responsibilities

Meet sales objectives, retain customers, and improve customer satisfaction, including through digital channels.
Identify cross-selling and range-selling opportunities with existing customers and engage relevant stakeholders.
Set customer growth strategies and targets for the assigned territory and align the sales plan with the Sales Manager.
Conduct frequent customer visits, prepare for meetings using available tools and reports, coordinate and negotiate proposals, and close sales.
Manage spot-business and rush offers, seeking support from a Commercial Assistant when necessary.
Coordinate with Sales Management, Product Management, and other stakeholders to provide suitable customer solutions and maximize value, including on pricing topics.
Serve as a principal contact for customers in the assigned territory on commercial matters.
Conduct market studies by contacting customers to assess interest and demand for potential new products.
Use Brenntag Connect to generate and maximize sales.
Identify opportunities for sales projects with other departments, including Product Management.
Identify and prioritize prospective customers, contact prospects, and engage stakeholders to develop leads.
Coordinate with Brenntag Specialties sales staff on new Brenntag Essentials business opportunities.
Set and maximize prices using value-based pricing and customer segmentation within Product Management guidelines.
Maintain business-case documentation and customer data in the local CRM system, including visit follow-up and customer project creation.
Maintain customer opportunity pipelines and potential information in the CRM system.
Complete sales- and revenue-related reporting.
Advance commercial and functional excellence based on guidance from the Commercial Excellence Function.
Provide regular customer product-demand forecasts to Product Management to support demand planning.
Maintain current product knowledge through training and stay informed about portfolio and market changes.
Stay informed about feedstock and upstream developments that affect product price movements.