Account Manager Trainee
CENTURY FIRE PROTECTION LLC•Duluth, GA
•Onsite
About The Position
Responsible for establishing relationships with customers, responding to service requests, and providing support to Account Managers. This role involves beginning to establish post-sales relationships with customers, following up on completed inspections, inquiring about the need for additional services, and assisting superintendents with setting up work orders. The trainee will also respond to customer service requests via phone or email, answer incoming calls, and assist account managers and the office administrator with daily tasks.
Requirements
- Bachelors degree and one to two years related experience and/or training; or equivalent combination of education and experience.
- Microsoft Office to include Word, Excel
- Microsoft Dynamics 365 preferred.
Responsibilities
- Begin to establish post-sales relationships with customers.
- Follow up with customers on completed inspections and inquire about need for additional services.
- Assist superintendents with setting up work orders.
- Respond to customer service requests by phone or email.
- Answer incoming calls and direct to correct party.
- Assist account manager with day-to-day tasks.
- Provide assistance to office administrator with daily administrative tasks.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Voluntary Life Insurance
- Short-term & Long-term Disability
- Paid Time Off
- Paid Holidays
- 401(K) with Company Match
- Employee Assistance Program
- Employee Relief Fund
- Supplemental Insurance including Critical Illness, Hospitalization & Accident
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
