Account Manager -Telecommunications
About The Position
As the Account Manager, Strategic Account, Telecommunications, you are the operational and compliance engine managing our largest service-based, co-branded partnership. This role combines strategic pre-sale support with heavy post-sale campaign operations, sweepstakes logistics, and regulatory administration. This role leans heavily into post-sale management. Telecommunications partnerships involve complex legal frameworks, brand guidelines, network coverage claims, consumer sweepstakes, and promotional giveaways. You will serve as the stabilizing force across Legal, Production, and the client team to ensure all contractual obligations are met without stalling fast-moving creative schedules. This role is based in Greenville, North Carolina, working in-office five days per week in close alignment with our creative teams, with New York City also considered. Regardless of location, you will operate primarily on Eastern Standard Time (EST) with flexibility for key filming schedules, ensuring seamless collaboration across headquarters, deal flow, and campaign timelines.
Requirements
- 8+ years of experience in account management, production operations, or media campaign execution, with experience managing telecom accounts preferred.
- Direct experience managing sweepstakes and contests, FTC disclaimers, compliance workflows, and multi-brand co-design rules.
- Proven capability tracking 30+ simultaneous deliverables under tight deadlines.
- Google Slides, with working knowledge of Boostr, Google Analytics, and AI productivity tools.
- In-office five days per week in Greenville, NC preferred, or NYC virtual with EST alignment; flexibility for key weekend shoot dates; valid U.S. driver’s license.
Responsibilities
- Manage post-sale deliverables across CRM systems, tracking co-branded marketing assets, integrations, social extensions, and service callouts.
- Lead contest logistics, including official rules, winner affidavits, prizing fulfillment, and regulatory (FTC/COPPA) compliance.
- Liaise with Legal on client approvals, disclaimers, and usage rules, while serving as the on-set safeguard verifying that required brand presence and disclaimers are accurately captured.
- Host client teams on set, guiding them through unscripted production changes and resolving roadblocks while protecting contractual deliverables.
- Oversee inventory, custom props, infrastructure, and promotional signage required for production shoots.
- Analyze performance metrics across Google Analytics, Nielsen, and Viewstats for wrap decks, maintaining standardized CRM data for audits.
- Leverage AI tools and market research to streamline legal clearance workflows, maintain pre-sales repositories, and support Sales Leadership.
- Track consumer trends in telecommunications, subscription models, and co-branded youth marketing to inform pursuit strategy.
- Assist Sales Leadership in creating strategic proposals and executive pitch presentations highlighting co-branded integration models.
Benefits
- Competitive Salary
- Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance
- Company contributions to employee Health Savings Accounts (HSA)
- 401k Plan with Safe Harbor company-matching
- Flexible vacation policy and paid company holidays
- Company-provided technology package
- Relocation assistance where applicable, including travel and company-provided housing for the first 90 days
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
