Account Manager/Technical Manager

TSMC•San Jose, CA

2d•$131,500 - $187,000

About The Position

The Account Manager serves as a primary commercial and operational interface between TSMC North America and its advanced-node and 3DIC customers. The role manages business relationships across quotation and pricing, demand forecasting and fulfillment, new tape-out management, and technology-roadmap engagement. Based in the North America Account Management organization, the position reports to the Account Management Director and coordinates closely with TSMC headquarters in Taiwan and internal operations, planning, pricing, and Field Technical Support teams to support execution and customer satisfaction. It begins as a hands-on role and grows into broader account ownership and new-business enablement. Success progresses from contributing to task-level account and operational work within 90 days, to extending existing account work in a more business-oriented direction within six months, and to supporting customers directly and enabling new business as a full Account Manager within one year.

Requirements

Bachelor's degree in Electrical Engineering, Materials Science, Physics, a related engineering or science discipline, or equivalent experience.
12 or more years of relevant semiconductor industry experience in account management, business development, technical program management, or applications/field engineering.
Demonstrated program or project management experience and prior team-lead experience, with strong cross-functional collaboration.
Strong semiconductor domain knowledge and ability to discuss process and packaging technologies credibly with customers at engineering, program-management, and executive levels.
Financial and commercial acumen.
Availability to coordinate regularly with TSMC headquarters in Taiwan during evening hours, approximately four to five nights per week.

Nice To Haves

Master's or PhD in a relevant engineering or science discipline.
Direct experience with 3DIC and 3nm-and-below technologies.
Hands-on integrated circuit or process-integration background that complements customer-facing experience.
Experience spanning quotation, demand forecasting, new tape-out management, and technology-roadmap promotion within a foundry, fabless, or semiconductor supplier environment.
Background gained at a leading semiconductor customer, competitor, or supplier organization.

Responsibilities

Manage end-to-end business relationships for assigned accounts, lead pricing and quotation discussions, and ensure alignment between customers and TSMC.
Own demand forecasting and fulfillment, aligning internal forecasts and program execution across operations and planning.
Manage planning, execution, and operational coordination for new tape-outs and advanced-node product introductions with headquarters customer service.
Promote TSMC's technology roadmap to customers and coordinate internal operations, planning, pricing, and Field Technical Support resources to meet customer requirements.
Resolve production and supply issues across the factory, headquarters, and customers.
Grow into account strategy and new-business enablement over time.