Account Manager/Technical Manager

TSMC•West Covina, CA

7d•$131,500 - $187,000

About The Position

The Account Manager serves as a primary commercial and operational interface between TSMC North America and its advanced-node and 3DIC customers. The role manages customer business relationships across quotation and pricing, demand forecasting and fulfillment, new tape-out management, and technology-roadmap engagement. It is part of the North America Account Management organization and reports to the Account Management Director. The position coordinates with TSMC headquarters in Taiwan and internal operations, planning, pricing, and Field Technical Support (FTS) teams to support execution and customer satisfaction. Initially hands-on, the role develops into broader account ownership and new-business enablement. The position requires regular coordination with headquarters in Taiwan during evening hours, approximately four to five nights per week. The posting describes a progression from contributing to task-level account and operational work within 90 days, to extending existing accounts in a more business-oriented direction within six months, and operating as a full Account Manager supporting customers and enabling new business within one year.

Requirements

Bachelor's degree in Electrical Engineering, Materials Science, Physics, a related engineering or science discipline, or equivalent experience.
At least 12 years of relevant semiconductor industry experience in account management, business development, technical program management, or applications/field engineering.
Demonstrated program or project management experience.
Prior team-lead experience and strong cross-functional collaboration skills.
Strong semiconductor domain knowledge, including the ability to discuss process and packaging technology credibly with customers at engineering, program-management, and executive levels.
Financial and commercial acumen.
Availability to coordinate regularly with TSMC headquarters in Taiwan during evening hours, approximately four to five nights per week.

Nice To Haves

Master's or PhD in a relevant engineering or science discipline.
Direct experience with 3DIC and 3nm-and-below technologies.
Hands-on integrated circuit (IC) or process-integration background complementing customer-facing experience.
Experience spanning quotation, demand forecasting, new tape-out management, and technology-roadmap promotion within a foundry, fabless, or semiconductor supplier environment.
Background gained at a leading semiconductor customer, competitor, or supplier organization.

Responsibilities

Manage the end-to-end business relationship for assigned accounts, lead pricing and quotation discussions, and ensure alignment between the customer and TSMC.
Own demand forecasting and fulfillment, aligning internal forecasts and program execution across operations and planning.
Drive new tape-out planning, execution, and operational coordination with headquarters customer service for advanced-node product introductions.
Promote TSMC's technology roadmap to customers and coordinate internal operations, planning, pricing, and Field Technical Support resources to meet customer requirements.
Resolve production and supply issues across the factory, headquarters, and customer.
Develop into account strategy and new-business enablement over time.