Account Manager/Specialty Account Manager - Tavneos - Houston, TX (West)

Amgen • Houston, TX

3d • $145,311 - $215,025 • Onsite

About The Position

Join Amgen’s Mission of Serving Patients. Amgen is a leader in biotechnology, focused on developing treatments for serious illnesses in Oncology, Inflammation, General Medicine, and Rare Disease. We are seeking an Account Manager/Specialty Account Manager to drive commercial activities for Tavneos (avacopan) in the assigned geography. This field-based role requires engaging with customers in clinic or hospital settings, as well as through digital channels, to promote Tavneos for ANCA-associated vasculitis. The role involves being a disease category expert, a product champion, providing account management, and understanding the local market landscape. The goal is to establish relationships with customers to drive demand for Tavneos in approved patients.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience (for Account Manager – Level 4)
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience (for Specialty Account Manager – Level 5)

Nice To Haves

• Demonstrated sales experience in the pharmaceutical, biotechnology, or medical device industry; experience supporting immunology, nephrology, rheumatology, pulmonology, or ophthalmology products is preferred.
• Consistent track record of access creation in managed markets.
• Working knowledge of geography including existing relationships with key customers.
• Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts.
• Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement.
• Strong communication and presentation skills including experience with executive-level audiences.
• Excellent negotiation skills.
• Strong analytical skills/eye for business.
• Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams.

Responsibilities

• Complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients.
• Gain access to customers in a clinic OR hospital setting while also enhancing ability to engage through digital channels.
• Be responsible for product performance at a territory level.
• Be a disease category expert and a product champion.
• Provide account management support.
• Exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.
• Proficiency in both live and virtual customer engagements.
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals.
• Engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.
• Effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc.
• Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.
• Build long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.
• Build broader disease awareness beyond the expert (i.e., with patients, GPs).
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Develop strong customer relationships by better understanding the customer’s needs.
• Serve as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials).
• Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients.
• Communicate territory activity in an accurate and timely manner as directed by management.
• Provide feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments.
• Successfully complete all training classes.
• Complete administrative duties in an accurate and timely fashion.
• Manage efforts within assigned promotional budget.
• Attend medical congresses and society meetings as needed.
• Ensure timely access for patients through patient services and savings programs.

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level