Account Manager/Specialty Account Manager - TAVNEOS - Sarasota, FL (Rare Disease)

Amgen • Jacksonville, FL

22h • $145,311 - $215,025 • Remote

About The Position

Join Amgen’s Mission of Serving Patients. Amgen is seeking an Account Manager/Specialty Account Manager to complete commercial activities for the assigned geography and establish relationships with customers to drive demand for Tavneos (avacopan) in approved patients. Tavneos is indicated as an adjunctive treatment of adult patients with severe active anti-neutrophil cytoplasmic autoantibody (ANCA)-associated vasculitis (granulomatosis with polyangiitis [GPA] and microscopic polyangiitis [MPA]) in combination with standard therapy including glucocorticoids. This role is field based and will require gaining access to customers in a clinic OR hospital setting while also enhancing your ability to engage through digital channels. The RD AM/SAM will be responsible for product performance at a territory level, expected to be a disease category expert, a product champion, provide account management support, and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Nice To Haves

• Prior experience in rheumatology, nephrology, and/or the rare disease space.
• Consistent track record of access creation in managed markets
• Working knowledge of geography including existing relationships with key customers
• Prior experience developing and implementing critical initiatives with cross-functional Business Units that successfully enable access and demand creation in key accounts
• Prior experience working with Medical Science Liaisons (MSLs), HOPE MSLs, Medical platform or policy development and opinion leader engagement
• Strong communication and presentation skills including experience with executive-level audiences
• Excellent negotiation skills
• Strong analytical skills/eye for business
• Demonstrated ability to take initiative, impart energy and enthusiasm, and work in teams

Responsibilities

• Proficiency in both live and virtual customer engagements
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual goals established by commercial leadership
• Ability to engage all partners around patient ecosystem – caregivers, HCPs, case managers, nurses, infusion centers, etc. in multiple settings of care-Hospital, Clinic, etc.
• Able to effectively collaborate across all corporate functions-MSLs, TLLs, Field Access Team, supporting sales teams, etc.
• Channel patients to treatment: Crafting referral networks to both existing centers of excellence, as well as, setting up new treatment CoEs.
• Building long-term relationships across multiple stakeholders and senior decision-makers, both inside and outside of Amgen, and sustaining extensive and rich networks to advance business partnerships and deep customer relationships.
• Ability to build broader disease awareness beyond the expert (i.e., with patients, GPs)
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams
• Provides actionable field intelligence and recommendations to Amgen home office
• Partners closely with Market Access Team Account Executives in shared accounts.
• Promote Tavneos within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
• Develop strong customer relationships by better understanding the customer’s needs
• Serves as a resource/consultant to customers and staff regarding payer policies and processes (eligibility and benefit verification, prior-authorization and appeals/denials)
• Improve use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Amgen medications for appropriate patients
• Communicates territory activity in an accurate and timely manner as directed by management
• Provides feedback to sales and commercial leadership, marketing colleagues, and other internal departments about changing environment and other internal departments
• Successfully completes all training classes
• Completes administrative duties in an accurate and timely fashion
• Manages efforts within assigned promotional budget
• Attends medical congresses and society meetings as needed
• Ensures timely access for patients through patient services and savings programs

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level