Account Manager SMB- Business Sales

Verizon•Murfreesboro, TN

About The Position

Verizon is hiring an Account Manager for its small and midsize business sales team. The role focuses on driving sales, increasing service revenue, and managing relationships with accounts in the 1–19 employee segment. The Account Manager consults with customers to understand business challenges and recommends tailored technology solutions that improve their operations and deliver value while growing Verizon revenue. The role combines prospecting for new business with retaining and expanding existing customer accounts. Account Managers use Verizon’s Velocity Selling methodology, AI, and CRM tools to improve sales productivity and customer interactions. They work in a mobile model, primarily from customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The scheduled work week is 40 hours. Compensation includes base pay and target individual-based commission, with unlimited commission potential. Compensation varies by geography, performance, skills, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining strong business relationships with all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor approaches for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Consult with customers to identify business challenges and recommend tailored solutions.
  • Educate customers about business solutions and build interest in Verizon’s offerings.
  • Build relationships with key decision-makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision insurance.
  • Verizon 401(k) plan with matching contributions, including matching up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
  • Paid time off, including five weeks of vacation, holidays, and personal days as described in the role information.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts on Verizon products and services, including discounts up to 50%.
  • Pet insurance and other employee perks.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection and group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Tuition assistance.
  • Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
  • Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
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