Account Manager SMB-Business Sales- Mount Pleasant, MI

Military Spouse Corporate Career Network • Mount Pleasant, MI

3d • Onsite

About The Position

The Account Manager SMB sells business solutions to customers in the 1–19 employee segment in an assigned geographic territory. The role develops new business and grows existing accounts by identifying customer challenges, recommending tailored technology solutions, and building relationships with key decision makers. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. The position uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales-force automation to manage customer interactions, track progress, and drive sales and service revenue.

This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned territory may be up to approximately 50% of the time. Compensation includes base pay and target individual-based commission, with an unlimited commission opportunity; compensation varies by geography, performance, and experience. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

• Bachelor’s degree or four or more years of work experience.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• At least one year of sales experience.
• Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
• Valid driver’s license.

Nice To Haves

• Associate’s or bachelor’s degree, or related certifications or college coursework.
• At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
• Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client-management tools, or social media.
• Strong face-to-face and virtual presentation skills.
• Experience building and maintaining strong business relationships with all levels of client organizations.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to manage time and prioritize tasks to accomplish goals.
• Ability to implement feedback and tailor one’s approach for success.

Responsibilities

• Develop and qualify leads in the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
• Acquire new business and incremental revenue to meet sales targets.
• Retain, manage, and grow the existing customer base.
• Consult with customers to identify business challenges and recommend tailored solutions.
• Educate customers about business solutions and build enthusiasm for them.
• Build relationships with key decision makers.
• Present and create multi-product solution opportunities.
• Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
• Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
• Track and report progress using sales-force automation tools.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Industry certifications through Verizon’s Get Certified program.
• Discounts of up to 50% on Verizon products and services, including wireless calling plans.
• Pet insurance.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level