Account Manager Relief
About The Position
The Account Manager Relief sells and orders products for customer accounts and serves as the frontline liaison responsible for customer satisfaction. The role rotates company products by date in the market and in inventory and helps the merchandising team keep products stocked and available at customer locations. The position works Monday through Friday with a 7 a.m. start time. It involves field work and regular travel to local accounts and prospect sites. The employee uses a personal vehicle during work hours and receives reimbursement; proof of insurance covering business use is required at hire. The role may require working some holidays to meet customer demands. Heartland Coca-Cola Bottling Company produces, sells, and distributes Coca-Cola and Monster beverages across Kansas, Missouri, and Illinois. The company describes its work as focused on its people, customers, and community, and on working together as a team. A pre-employment background check is required.
Requirements
- High school diploma or GED required.
- At least two years of work experience required.
- Basic computer application and technology skills required.
- Valid driver's license and current vehicle liability insurance required.
- Driving record must meet company policy guidelines, including no major violations within the last three years.
- Must use a personal vehicle during work hours; proof of insurance covering business use is required at hire.
- Must be open to a flexible schedule and may be required to work some holidays.
- Field work and daily and weekly travel to local accounts and prospect sites are required.
- Must be able to lift occasionally up to 50 pounds or less.
- Must be able to professionally represent the employer at customer locations.
- Pre-employment background check required.
Nice To Haves
- Bachelor’s degree preferred.
- Customer service experience in a retail environment or sales experience with accountability for sales targets preferred.
Responsibilities
- Order products for accounts on an assigned sales route by determining account needs and submitting appropriate orders.
- Use technology for order processing, inventory, and other job-related applications.
- Sell and execute big event marketing, pillar programming, innovation, mandated features, and advertising activity to meet customer expectations and company standards; may sell Customer Marketing Agreements (CMA).
- Build, change, and remove product displays and point-of-sale materials; ensure proper pricing; clean product spaces; secure damaged or defective products; and repack products when possible.
- Transport, replace, and maintain point-of-sale advertising as appropriate for each account.
- Communicate account activities with customers to ensure quality and timely service.
- Collaborate and communicate with merchandisers and drivers about account goals, projects, and day-to-day needs.
- Follow merchandising and customer-service standards and stock and merchandise products in allocated beverage sections, including coolers, racks, and secondary displays.
- Maintain end-to-end ownership of accounts through appropriate action and communication.
- Rotate company products by date in the market and in inventory.
- Help keep products stocked and available at customer locations.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid time off
- Wellness programs
- Tuition reimbursement
- Possible eligibility to participate in an incentive program, subject to its governing rules
- Reimbursement for use of a personal vehicle during work hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
