Account Manager - Real Estate Market

Desjardins • Thetford Mines, QC

10d

About The Position

The Account Manager at Desjardins Entreprises - Beauce - Appalaches - Etchemins is responsible for prospecting, soliciting, developing, and maintaining business relationships with small organizations primarily in the real estate sector. The goal is to promote and sell products and services to achieve business growth for the centre. This role requires technical business knowledge and a solid grasp of applicable procedures, standards, and guidelines to represent, negotiate, and engage companies in agreements with moderate impact on the business centre. The incumbent must also ensure consistency and balance between sales objectives, sound risk management, portfolio profitability, and member, client, and partner satisfaction. This is a temporary position for 12 months.

Requirements

• Bachelor's degree in a related field
• A minimum of two years of relevant experience
• Knowledge of French is required
• Action oriented
• Communicates effectively
• Customer Focus
• Differences
• Drive results
• Interpersonal Savvy
• Nimble learning

Responsibilities

• Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.
• Act as an account manager by serving as a key intermediary between the business centre and members and clients.
• Ensure proper usage and updating of, as well as satisfaction with the products and services offered.
• Analyze sources of dissatisfaction and recommend potential solutions.
• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering.
• Negotiate applicable conditions with members and clients.
• Recommend strategies and solutions for achieving objectives by the business centre such as increased business volume, sound risk management, portfolio profitability and stronger business relationships.
• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.
• Execute various promotional activities as part of the centre's business operations.
• Participate in targeted public relations activities and participate actively in the business community.
• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.
• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services.
• Provide sound and prudent risk management for all portfolios under their responsibility.

Benefits

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees