Account Manager, Public Relations (Cybersecurity)

Highwire•New York, NY

12h•$80,000 - $105,000•Hybrid

About The Position

Account Managers on our Cybersecurity team lead communications programs for some of the most influential companies in the cybersecurity sector. They bring a strong understanding of the cybersecurity landscape — including areas such as threat intelligence, incident response, data protection, and cloud security — and help translate complex technical topics into compelling, business-relevant narratives. In this role, Account Managers manage multiple client accounts, overseeing strategic communications planning, media relations, executive visibility, and crisis response. They serve as trusted partners to their clients, guiding programs that build credibility, strengthen thought leadership, and foster trust in one of the most dynamic and fast-moving industries. Account Managers also mentor junior team members, contribute to new business development, and help advance Highwire’s reputation as a leading cybersecurity communications agency.

Requirements

5+ years of PR, communications, or marketing experience in an agency environment (required)
Experience working with cybersecurity clients (required)
Deep understanding of the cybersecurity landscape and media ecosystem
Established relationships with business, technology, and cybersecurity trade media and analysts
Proven ability to develop and lead communications strategies that drive visibility and credibility for cybersecurity brands
Strong writing and storytelling skills, particularly for technical or data-driven content
Experience managing multiple client accounts, budgets, and teams simultaneously
Track record of mentoring and developing junior team members
Calm and confident under pressure — able to guide clients through complex or crisis situations
Strategic thinker with a proactive, collaborative, and solutions-oriented mindset

Responsibilities

Develop and lead proactive media and analyst relations programs for cybersecurity clients — spanning topics like threat research, risk management, data privacy, AI security, and enterprise protection.
Build and maintain relationships with key cybersecurity, technology, and business journalists as well as influential industry analysts.
Identify timely story opportunities tied to emerging threats, vulnerabilities, and breaking news.
Craft compelling story angles and data-driven pitches that drive high-impact coverage in top-tier business, trade, and security outlets.
Leverage digital and social media channels to enhance thought leadership and media amplification.
Measure and report ROI of media and influencer engagement efforts.
Identify opportunities for client executives to participate in thought leadership activities such as podcasts, conferences, and panels.
Serve as the day-to-day client lead, managing strategic communications programs from planning to results.
Develop PR and thought leadership strategies that strengthen brand reputation, support sales goals, and differentiate clients in the competitive cybersecurity market.
Set measurable goals tied to coverage, awareness, and thought leadership outcomes.
Provide strategic counsel on communications challenges, product launches, incident response, and reputation management.
Oversee budgets, team priorities, and deliverables, ensuring quality and efficiency across all programs.
Proactively identify new opportunities to expand client relationships and program impact.
Lead client media training sessions and prepare executive spokespeople for interviews and events.
Draft and edit cybersecurity-focused communications materials, including press releases, bylined articles, briefing documents, and award submissions.
Create compelling content that translates technical cybersecurity concepts into clear, accessible narratives for business and industry audiences.
Develop and refine pitches that highlight client insights around breaking cybersecurity trends, research, and best practices.
Review and edit team materials to ensure accuracy, clarity, and adherence to Highwire’s high standards.
Communicate professionally, clearly, and proactively with clients and colleagues.
Manage 2+ direct reports, establishing goals, providing feedback, and conducting performance reviews.
Foster a collaborative and inclusive team environment where creativity and accountability thrive.
Support new business initiatives by researching prospects, contributing to pitch strategy, and presenting to potential clients.
Represent Highwire at cybersecurity conferences, media events, and networking opportunities.
Model professionalism, enthusiasm, and respect in all interactions with clients and colleagues.
Contribute to Highwire’s own thought leadership, including writing for our blog or engaging through social channels.
Partner with senior leadership to establish and track quarterly development goals.
Demonstrate initiative in expanding industry knowledge and leadership capabilities.
Stay current on cybersecurity news, trends, and emerging threats to inform client strategy.
Actively seek learning opportunities through industry events, webinars, and certifications.
Manage workload effectively, meet deadlines consistently, and communicate progress proactively.
Participate in Highwire professional development and mentorship programs to continue career growth.

Benefits

Competitive salary with merit-based opportunities for growth
Flexible hybrid work model tailored to your schedule and lifestyle
Generous vacation policy, including extended summer and winter breaks
Early log-off on Fridays through our Empower Hours program
401(k) plan with employer matching
Comprehensive medical, dental, and vision coverage, plus FSA options
Paid parental leave benefits
Commuter benefits
Annual Growth Mindset Stipend for books, events, or learning experiences
Monthly technology reimbursement
Wellness benefit program for mental and physical health
Donation matching program
Mentorship and ongoing professional development opportunities
Monthly recognition and team celebrations
Employee referral and new business referral bonuses
Quarterly Highwire events and team gatherings
Dog-friendly office environment
A supportive, inclusive, and collaborative workplace where you can grow and do your best work