Principal - Account Manager, Product & New Accounts

Bread Financial • Columbus, OH

4h • Hybrid

About The Position

This role is responsible for developing strategies for product offerings, capabilities, features, & new account acquisition to drive growth of assigned credit card portfolios. This role supports & nurtures brand partner relationships for growth & gains alignment on key product, capability, & New Account initiatives to optimize portfolio health. They collaborate with & indirectly lead cross-functional Matrix teams to deliver acquisition & product strategies, ensuring the needs of both the client & organization are met. They use data shared by Matrix partners to make key portfolio decisions & align strategies with business goals, ensuring efficient resource allocation. This role resolves multi-faceted acquisition & product-related issues & removes internal roadblocks to achieve goals. The candidate identifies portfolio needs, aligns plans with P&L goals, prioritizes capabilities, leads analytics to guide strategy, & manages value proposition impacts.

Requirements

• Bachelor’s Degree in Business Administration, Marketing or equivalent, relevant work experience
• 10-13 years experience in Account Management, Sales, Finance, Product Management, Project Management, Marketing, credit card portfolio management
• Work authorized in the United States on a full time basis without the need for any sponsorship now or in the future from any employer or organization.
• Cannot be a F-1 (student) visa holder.

Nice To Haves

• Master’s Degree in Business Administration or Marketing
• Demonstrated success leading complex cross-functional initiatives in a highly matrixed environment and influencing stakeholders without direct authority
• Experience developing or executing acquisition, product, and growth strategies for consumer credit card portfolios within a financial services organization

Responsibilities

• Nurture relationship to drive business growth and retention. May present to c-suite.
• Advocates for our brand partners in a way that simultaneously meets business objectives.
• Removes internal roadblocks and initiates escalations.
• Sets objectives, negotiates outcomes, and collaborates with the matrix team including Credit Management, Field, Portfolio Analytics, & Marketing to achieve objectives.
• Work cross-functionally across the organization including digital, capabilities, tech, operations, and fraud to ensure Client Strategies align with overall business goals.
• Initiates or partners with peers on resolution to complex problems impacting many teams or the org, working through ambiguity & high stress situations to reach solutions with strategic goals.
• Ensures resources are allocated to resolve significant issues efficiently.
• Collaborates with brand to tackle challenges, making decisive choices in ambiguous & high stakes environments.
• Identify strategic needs of portfolio and request plan from MCOE specific to Acquisition on an annual/quarterly basis.
• Ensure plan aligns with P&L and long term plan.
• Presents annual plan and gains client approval.
• Share strategy briefs/deadlines with client for ongoing campaigns.
• Review results and recommendations with brand.
• Assesses suite of capabilities and identifies capabilities that drive strategic portfolio objectives.
• Prioritizes new capability turn-on in collaboration with peers based on value driven to business.
• Builds compelling case to support recommendations to brand partner with clearly outlined benefits.
• Ensures correct product mix for brand based on business need and P&L impact.
• Leads the coordination & development of more complex analytics to predict future performance trends and guide strategic decisions.
• Integrates data from multiple sources across departments to provide a holistic view of performance.
• Identifies opportunities for process optimization and innovation through advanced data analysis.
• Drives strategy for the Value Prop informed by portfolio objective.
• Consults MCOE in value prop management process.
• Responsible for bringing along ECM and other matrix partners.
• Gains brand alignment to changes/new opportunities.
• Manages P&L impacts.
• Leads the development of comprehensive forecasts for acquisition and new account numbers, integrating cross-functional data.
• Ensures forecasts align with strategic goals and accurately predict P&L impact.

Benefits

• medical
• prescription drug
• dental
• vision
• other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability)
• 401(k) plan
• 11 paid holidays
• Flexible Time Off (FTO) program
• 80 hours of Paid Sick and Safe Time (“PSST”)
• 40 hours of Illinois PSST
• 40 hours of Illinois Paid Leave
• company stock purchase
• annual incentive bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Principal