Account Manager, Process Solutions

Merck•Burlington, MA

2d•Remote

About The Position

The role of the Account Manager for Process Solutions Americas is to continually and consistently increase MilliporeSigma’s market share and revenues by collaborating with customers to solve their unique challenges; maintain existing business; and identify new business opportunities. As a member of the Pharma Processing Americas team, you will sell a broad portfolio of GMP products including raw materials, filtration and purification technologies, single-use and multi-use process technologies, and services to biopharmaceutical customers. You will create value for both the customer and MilliporeSigma. You will strategically manage projects and resources to ensure long term profitable growth. Ensure that quarterly and annual targets & goals are achieved or exceeded. Identify your customers’ needs, goals, and/or challenges and provide solutions to fulfill their needs through the proper positioning of MilliporeSigma products, services, and expertise. Provide accurate and detailed forecasts for your territory. Utilize sales tools regularly (CRM, social media, literature, etc.). Complete all required training on a timely basis. Work collaboratively with business partners including customer service, technical service, field marketing, technology management, demand planning and others. Attend and support tradeshows.

Requirements

Minimum BA/BS in Chemistry, Biological sciences, Business or related field
5-7+ years of Bioprocess technology operations, or process manufacturing development or engineering experience or related in life science
3+ years of sales/commercial experience in the pharma and/or biopharma marketplace
Understand biopharmaceutical drug production processes and unit operations
Must be able to travel 50-60% within territory (with occasional overnight stays) to optimize customer engagement with occasional international travel
External applicants must be eligible to work in the US

Nice To Haves

MBA or advanced degree in Chemistry or related Biological sciences

Responsibilities

Increase MilliporeSigma’s market share and revenues by collaborating with customers to solve their unique challenges
Maintain existing business
Identify new business opportunities
Sell a broad portfolio of GMP products including raw materials, filtration and purification technologies, single-use and multi-use process technologies, and services to biopharmaceutical customers
Create value for both the customer and MilliporeSigma
Strategically manage projects and resources to ensure long term profitable growth
Ensure that quarterly and annual targets & goals are achieved or exceeded
Identify customers’ needs, goals, and/or challenges and provide solutions to fulfill their needs through the proper positioning of MilliporeSigma products, services, and expertise
Provide accurate and detailed forecasts for your territory
Utilize sales tools regularly (CRM, social media, literature, etc.)
Complete all required training on a timely basis
Work collaboratively with business partners including customer service, technical service, field marketing, technology management, demand planning and others
Attend and support tradeshows