Account Manager Packaging Design

OIA Global•Portland, OR

2d•Onsite

About The Position

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,300 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with presence in 27 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd. Summary: Account Manager, Packaging Design The Account Manager will be responsible for interfacing internal OIA and external Brand stakeholders for packaging-related projects and packaging program initiatives. They will also be expected to identify new business opportunities related to packaging within existing Brand clients.

Requirements

Working knowledge of Asia-based supply chains.
Advanced project management skills and the ability to manage multiple high-level projects in a fast-paced environment.
Superior verbal and written communication and interpersonal skills with a persuasive, creative, confident, and timely approach.
The candidate must have the ability to exercise independent decision-making with outstanding organizational skills and attention to accuracy and detail.
Must be proficient in Microsoft Office programs.
Must possess excellent reasoning, negotiation and listening skills.
Must be able to adapt to changing environments and work well with a variety of people and customers in a cross-cultural environment.
A bachelor’s degree in business, finance, supply chain, science, or a related field is required
At least 3 years of experience as an account manager, client manager or product development manager in the packaging industry/supply chain industry
Experience liaising within a client facing role and internal stakeholders a must have

Responsibilities

Work closely to support existing Packaging Design Account Management team on packaging-related programs and initiatives.
Provide a high level of accounting support and customer service to key Brand contacts.
Assist with development and tracking of project timelines in support of new designs, implementations or additional processes and programs of Brand client projects.
Write and maintain thorough creative briefs that detail defined targets and goals.
Ensure internal and external teams have all the necessary information for successful deliverables.
Create and present key client-facing deliverables, including but not limited to proposals, analyses, and business reviews.
Maintain and develop relationships, and understand specific client material needs for designers, developers and category leads at designated Brand client.
Provide support to OIA operational teams to resolve material issues relating to production, sourcing limitations, timelines and inventories.
Qualify new projects and collaborate with OIA internal teams to identify risks and advantages of potential business.
Support internal teams in efforts to refine inefficient processes impacting clients, improving customer service levels and facilitating future growth.
Communicate with designated levels of management and personnel the nature of the projects and all problems as well as their handling and resolution.
Attend meetings and perform other duties as required by management.
Facilitate meetings, manage agendas, and capture clear notes with action items to share with appropriate stakeholders.
Recap verbal conversations within the same day whenever possible.