Account Manager, OnShelf

SellCord • Bentonville, AR

32d • Hybrid

About The Position

We are seeking an experienced and driven Account Manager to support growth for OnShelf, our Walmart Marketplace business unit. This is a hybrid role is responsible for sustaining relationships with clients, onboarding new brand partners, and driving business development activities. You will play a critical role in expanding SellCord’s presence as the top Walmart Marketplace agency. Regular travel is required to meet with clients, attend events, and support relationship management.

Requirements

• Proven experience in relationship building, strategic communication, and negotiations
• Solid experience utilizing retail analytics and supplier tools including Retail Link, Nova, Aspen, and Sinctilla
• Solid accountability and ownership
• Walmart or Sam’s Club experience with in-store, problem solving is strongly preferred
• Project management experience with cross functional collaboration
• Walmart or Sam’s Club experience with in-store, problem solving is strongly preferred

Responsibilities

• Responsible for onboarding, managing, and growing client relationships with a focus on delivering measurable business results within Walmart and Sam’s Club ecosystems
• Develop a deep understanding of client goals, product lines, and category strategies.
• Set up reporting dashboards, data integrations (Retail Link, Nova, Sinctilla, etc.), and communication cadence.
• Serve as the main point of contact for all client communications and escalations.
• Build and maintain trusted partnerships with client teams, ensuring alignment on business priorities.
• Conduct regular business reviews highlighting performance, opportunities, and recommendations.
• Monitor account health, sales performance, inventory, and replenishment metrics.
• Partner with internal operations and analytics teams to resolve issues, improve forecast accuracy, and ensure consistent in-stock rates.
• Collaborate with Walmart and Sam’s Club buyer teams and replenishment partners when appropriate.
• Track KPIs related to sales performance, forecast accuracy, and operational metrics.

Benefits

• Be part of a fast-growing, innovation-driven company.
• Work with a global team committed to operational excellence.
• Competitive compensation package with vacation days, sick leave, and paid holidays.
• Opportunity to lead, optimize, and grow a high-impact accounting function.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees