Account Manager, One Platform Ad Sales

NBCUniversal•New York, NY

2d•Hybrid

About The Position

The Account Manager role is a strategic partner to clients & Sales Account Executives. You will be responsible for managing and growing NBCU’s partnerships with advertisers and ultimately enabling our clients to reach their business objectives. You will play a key part in ensuring campaign success & communicating key campaign learnings to better support our clients. As an Account Manager, you will: Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution. Be responsible for managing & developing client relationships. Proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services. Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships. Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns. Maintain a high standard of operational excellence while executing effective, performance-driven campaigns. Leverage your strong communication skills and attention to detail are required, as well as a focus on continual improvement and learning.

Requirements

3+ years Planning and/or Account Management/Client Service experience in the media industry
Experience contributing to revenue, advertiser education, & advertiser satisfaction
Passion for data, process, customer success and working cross-functionally with stakeholders
Ability to foster strong internal and external relationships.
Excellent interpersonal and client communication skills; experienced presenter and negotiator
Self-starter; ability to work very independently as well as collaboratively
Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business
Strong analytical reasoning and problem solving skill
Experience contributing to revenue, advertiser education & advertiser satisfaction

Responsibilities

Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
Synergistically work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)
Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns.
Lead communication for all internal deliverables related to client and sales support
Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
Develop campaign strategies and audience targeting recommendations
Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs