Account Manager, One Platform Ad Sales

NBCUniversalNew York, NY
$85,000 - $115,000Hybrid

About The Position

NBCUniversal is seeking an Account Manager to join their Advertising & Partnerships organization. This role serves as a strategic partner to clients and Sales Account Executives, responsible for managing and growing NBCU’s partnerships with advertisers. The Account Manager will play a key part in ensuring campaign success, communicating key campaign learnings, and enabling clients to reach their business objectives. This position is crucial for supporting the full sales cycle, from proposal to execution, and for developing and maintaining strong client relationships.

Requirements

  • 3+ years Planning and/or Account Management/Client Service experience in the media industry.
  • Experience contributing to revenue, advertiser education, & advertiser satisfaction.
  • Passion for data, process, customer success and working cross-functionally with stakeholders.
  • Ability to foster strong internal and external relationships.
  • Excellent interpersonal and client communication skills; experienced presenter and negotiator.
  • Self-starter; ability to work very independently as well as collaboratively.
  • Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business.
  • Strong analytical reasoning and problem solving skill.
  • Experience contributing to revenue, advertiser education & advertiser satisfaction.

Responsibilities

  • Play a critical role within the Ad Sales team to support the full sales cycle, spearheading proposals through execution.
  • Manage and develop client relationships.
  • Proactively identify strategic approaches for new or incremental opportunities as well as upselling products and services.
  • Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships.
  • Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns.
  • Maintain a high standard of operational excellence while executing effective, performance-driven campaigns.
  • Leverage strong communication skills and attention to detail, with a focus on continual improvement and learning.
  • Build and manage relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships to gain marketplace intelligence.
  • Synergistically work cross-functionally with internal teams (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.) to drive incremental revenue and increase advertiser satisfaction.
  • Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns. Lead communication for all internal deliverables related to client and sales support.
  • Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues.
  • Analyze data to understand trends, clearly communicate the “why” behind results, and deliver actionable insights & recommendations to both internal and external partners.
  • Develop campaign strategies and audience targeting recommendations.
  • Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs.

Benefits

  • medical, dental and vision insurance
  • 401(k)
  • paid leave
  • tuition reimbursement
  • a variety of other discounts and perks
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